Partner Scaler, Americas

Partner Scaler, Americas

Location: New York, NY, United States

Are you experienced at driving joint business with partners in the SaaS space? If so, we're actively seeking professionals like you to join our dynamic team. As an Americas Scaler, you'll be instrumental in aligning with our Americas Sales teams and fueling growth for our esteemed accounts by nurturing and extending existing partner relationships and unlocking their maximum potential. At Meltwater, we offer more than just a jobit's a pathway to personal and professional growth. Immerse yourself in an environment that fosters skill development, encourages mentorship, and champions inclusive leadership practices. Collaborate with seasoned account managers and resilient leaders committed to nurturing your journey of growth. Join our team and become part of a diverse community that values your unique contributions and propels you toward realizing your fullest potential. Together, let's embark on this exhilarating journey and redefine the realm of customer success.

Lead the identification of which partner(s) within our partner ecosystem are most relevant for our current customers and prospects.

Drive engagement between our Sales team and relevant partners to grow our joint business.

Work closely with our Partner Account Managers to scale their efforts across our Americas Sales teams for Mid-market and Enterprise accounts.

Identify and recommend partners to help drive expansion and retention opportunities within accounts, including upselling and cross-selling endeavors.

Foster collaboration with the Sales, Client Success, and Renewals teams to stimulate engagement and utilization of our partners' services and solutions.

Cultivate and nurture strong relationships with partners, driving engagement and fostering satisfaction.

Align with Sales teams to proactively recommend partner services and solutions to mitigate competitive threats during renewal processes.

A Bachelor's degree or higher is preferred for this role.

A minimum of 4 years of account management experience is essential for this role with demonstrated expertise in account management, growth, and renewals, ideally within the software or SaaS sector.

Strong strategic thinking and execution capabilities, with a dedicated focus on enhancing customer retention and fostering growth, and driving joint success with partners.

Ability to align with Sales to formulate partnering plans and strategies that align with customer objectives.

Ability to exhibit a proactive approach in identifying and capitalizing on expansion opportunities within existing accounts.

A collaborative mindset to effectively engage with the Sales, Client Success, and Renewals teams, ensuring mutual success.

Exceptional communication skills to establish and nurture robust partner and Sales relationships.

Results-driven orientation, with a relentless pursuit of achieving growth targets and ensuring customer satisfaction.

Openness to embrace our hybrid work schedule, requiring presence in the office one day per month.

The ability to legally work in the country of hire is required for this position.

Enjoy flexible paid time off that allows you to have an enhanced work-life balance.

Excellent medical, dental, and vision options

401(k) matching, life insurance, commuter benefits, and parental leave plans

Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.

Energetic work environment with a hybrid work style, providing the balance you need.

Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people.

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Meltwater Social (formerly Sysomos)