Administrative Assistant

Overview

We are seeking a highly organized and proactive Administrative Assistant to join our dynamic team. The ideal candidate will play a crucial role in supporting daily operations, ensuring efficient office management, and providing exceptional customer service. This position is expected to maintain frequent communication throughout the day with installers and other team members to help plan and organize their time for work schedules. The position requires the capability to work within in a fast-paced, high growth environment. Strong time management skills and the ability to communicate effectively with both internal teams and external clients are essential.

Requirements

• Accurately maintains database by entering new and updated customer and account information.
• Processes customer and account source documents by reviewing data for deficiencies.
• Correspond with field techs to ensure schedule is on time.
• Plan and schedule jobs, projects, or tasks for various teams based on priorities, resource availability, and deadlines.
• Data entry, invoicing, and reporting, assist with the monthly billing process.
• Proactively manage tasks and prioritize responsibilities to ensure deadlines are met and projects are completed efficiently.
• Resolves minor processing problems; seeks assistance from supervisor or other appropriate staff for issues beyond immediate expertise. Verifies and logs the receipt of data and obtains any data that is missing.
• Answers phone directs calls to appropriate individuals and prepares messages.
• Copies, sorts, and files records related to office activities, business transactions, and other matters.
• Provide customer service by answering general questions about utility program qualifications and services.
• Maintain an up-to-date basic understanding of utility program guidelines and changing trends in a rapidly changing environment.
• Handles confidential material with discretion and professionalism.
• Regular, reliable, and punctual attendance is required to ensure operational efficiency and effective business operations.
• Participates in special projects and performs other office duties as required.

Employment Requirements

• High school degree required.

• Must have a minimum of two (2) years of relevant experience.

• Experience utilizing office productivity tools or databases including Microsoft Word, Excel and Outlook.

• Excellent verbal and written skills

• Pass all background and drug screens.

Skills

• Must possess a high-level attention to detail and problem-solving skills

• Strong communications skills, both oral and written.

• Demonstrated experience preparing correspondence with accurate typing and spelling and thorough knowledge of grammar, sentence structure, and punctuation.

• Strong organization, time management, and prioritization skills

• Must demonstrate strong ethics, interpersonal skills, confidentiality, and the ability to effectively manage stress and engage in continuous learning.

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to sit and work on a computer for extended periods of time.

Physical Demands

This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type and Expected Hours of Work

This is a full-time position. Typical workdays and hours are Monday through Friday, 8 hours per day. Occasional Saturdays may be required

Travel

No travel is expected for this position.

AAP/EEO Statement

Staples Energy (the "Company") is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, sex, gender, gender identity, gender expression, national origin, ancestry, physical disability, mental disability, age, medical condition, genetic information, marital status, military and veteran status, sexual orientation, or any other status protected under federal, state, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary Description


$18-$21.50/hour