IT Helpdesk Project Manager - Tier II Lead (Navy)
CSA Global LLC
CSA Global LLC is looking for a temporary IT Helpdesk Project Manager at the Washington Navy Yard, DC. This role involves managing the CNIC Tier II Helpdesk, ensuring efficient service delivery, and providing support for various IT functions. Candidates should have extensive experience in Information Technology, a Bachelor’s degree, and maintain a Final Secret Clearance. Responsibilities include managing helpdesk tasks, guiding team members, and evaluating new technologies to enhance service efficiency. #J-18808-Ljbffr CSA Global LLC
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...2.02 Hourly The incumbent serves as an IT Specialist (Customer Support) within the... ...and archiving, and for delivering both Tier I and Tier II technical support to end users. This... ...requests using the agency’s IT Service Management (ITSM) tool (Ivanti). Performs initial...Hourly payPart timeFor contractorsWork at officeWorldwideShift workNight shiftWeekend work$70k - $90k
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