HRM Cardiology Technician II

HRM Cardiology Technician II

The HRM Cardiology Technician II plays a vital role in the coordination and delivery of specialized cardiac diagnostic services. This position is responsible for managing and supporting patients undergoing 12-lead electrocardiograms (ECGs), ambulatory cardiac monitoring, and those with implantable cardiac devices such as pacemakers and defibrillators. The technician ensures high-quality patient care by collaborating with multidisciplinary teams, maintaining accurate documentation, and adhering to clinical protocols and safety standards.

The ideal candidate will have a minimum of two years of relevant experience in a cardiology or cardiac diagnostics setting, demonstrating proficiency in ECG interpretation and cardiac telemetry. Strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment are essential for success in this role.

Responsibilities and Essential Job Functions

• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department
• Prioritize patient phone calls
• Assist patients with troubleshooting cardiac devices
• Performs all duties and interactions with patients and staff in a way that demonstrates professionalism and leadership.
• Competently provides patient teaching and provides additional training/resources as needed (i.e. Remote Monitoring, Cardiac Monitoring)
• Ensure appropriate documentation uploaded to patient record from vendor site / data aggregator
• Assists in identifying and contacting patients in the event of a cardiac device/lead recall or advisory
• Assists in remote monitoring / cardiac monitoring scheduling, enrollment and education
• Performs audit of MUSE and/ or Murj to ensure compliance with protocols.
• Responsible for accurately preparing and organizing clinical documentation required for billing cardiac diagnostic services, including ECGs, cardiac monitoring, and implantable device evaluations.
• Ensures all relevant patient records, procedure details, and provider notes are complete, compliant with billing regulations, and submitted in a timely manner.
• Collaborates with clinical staff and revenue cycle teams to resolve discrepancies, support coding accuracy, and facilitate efficient reimbursement processes.
• Collaborates with other health care providers to assist in the adjustment of plan of care and implement changes as needed.
• Knowledge and understanding of proper billing and reimbursement as it applies to ambulatory monitoring, ECGs, and cardiac implantable devices.
• Performs preliminary interpretation of ECGs, cardiac monitors, and/ or implantable loop recorders.
• Accurately identifies arrhythmias, conduction abnormalities, and device-related events, ensuring timely communication of clinically significant findings to the care team.
• Maintains proficiency in rhythm recognition and documentation standards, supports clinical decision-making, and contributes to the ongoing evaluation and management of patients with cardiac conditions.
• Demonstrates population-specific competencies (e.g. age specific, cultural sensitivity, patient centered communication) in performance of role.
• Precise oral and written presentation skills needed to clearly convey information to patients, other medical personnel and provide feedback to vendors.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate
• 2 or more years of cardiac experience

Preferred Education and Experience

• Bachelors Degree in science related field

Required Licensure and Certification

• Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA)
• Valid Driver's License with reliable transportation to various outreach clinics

Required Language Skills

• English -

Job Requisition ID: R-54486

Important information for you to know as you apply:

• The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
• The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link View email address on click.appcast.io.
• Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.