Director, Sales and Client Risk Management
Scotiabank
Director, Sales and Client Risk ManagementJoin a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank's strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world. Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients.Position: Director, Sales and Client Risk Management, Global Transaction Banking (GTB)Purpose: The Director, Sales and Client Risk Management (GTB) is a key member and contributor to the overall success of the Global Transaction Banking (GTB) Internal Control and Anti-Money Laundering (AML) program. This role has primary responsibility for contributing to the strategic direction and AML risk management of the Global Transaction Banking group, with a specific focus on partnering with Sales and Client teams. The director supports the implementation of the operational risk framework tools, providing business support and oversight across GTB sales and client services related activities, ensuring reliable AML risk management controls are in place in keeping with the various Enterprise AML Risk Policies and Processes. The role also leads strategic AML related projects, acting as Internal Control representative on working groups to ensure GTB is in compliance with all regulatory AML related issues and financial regulatory reporting.Accountabilities:Provides strategic direction, leadership, and oversight for 1st Line Non-Financial Risk Management Programs across GTB, with a focus on Sales and Client Services.Supports the Risk & Control Self-Assessment (RCSA) program, including scope review of significant sales and client services related business units and processes, data gathering, and monitoring and coordination of remediation action plans.Partner with and provide'sounding board' guidance to the applicable business lines, technology groups and control and support units to ensure new initiative sponsors assess risks appropriately through the NIRA process.Ensure Key Risk Indicators for GTB and significant units are updated, documented and applicable thresholds justified through rationales for top applicable operational risks.Participate in Scenario Analysis through documentation and research of relevant internal and external operational loss events.Provide guidance to contract owners on TPRM requirements including completing Inherent Risk Questionnaire and applicable due diligence.Provide support for Enterprise Regulatory Compliance Management (eRCM) program by reviewing regulatory obligations identified by Regulatory Compliance, mapping relevant regulations to the appropriate GTB business units, and working with those units to identify relevant controls to address regulatory obligations.Review Assessable Units and Assessable Categories (AUACs) as required by Global Compliance to ensure applicability.Assist units in completing CRCA questionnaires.Identify Major Change Events that would impact the responses to those events, and provide effective challenge to CRCA responses.Provide expert oversight and direction to GTB business lines on matters related to AML compliance and Sanctions, leveraging Enterprise and GBM AML Risk as necessary.Advice on regulatory compliance matters for new regulations, organizational developments, new products, services and initiatives, in tandem with AML, Legal, and Risk/Control departments.Play a key role in the development and roll-out of both tactical/strategic process changes and long-term solutions related to GTB's AML controls.Represent GTB in key working groups across the bank in the development of new and amendments to existing AML and Sanctions Risk Management Policies.Provide subject matter expertise in the structuring and rollout of new AML requirements and process changes required to ensure onboarding, remediation and off boarding activities are compliant with regulatory reform impacting the division globally.This involves defining business requirements and processes, assisting in the preparation of business case proposals, and participating in testing.Support the GTB business by developing implementation strategies, detailed project plans, and monitoring progress against planned objectives related to GTB's AML program.Provide subject matter expertise to the GTB onboarding, products, EDDU and business units in the areas of KYC, AML/ATF and economic sanctions, the application of relevant policies and procedures as well as providing support regarding the establishment/maintenance of business relationships with high-risk clients.Leads key initiatives as assigned in AML and Sanctions Risk Assessment, Audit resolution coordination, and regulatory response by collaborating with cross functional teams in achieving the multiple objectives in a global landscape and scope.Ensure transparency, stakeholder alignment, and sound risk management.As directed, represent GTB and undertake additional projects to support implementation of changes to enterprise AML/ATF policies and procedures as well as local regulatory requirements.Reporting Relationships:Primary Manager: MD, Business Risk Management, Global Transaction BankingDimensions:This position covers GTB globally. This requires an understanding of Internal Controls, AML and GTB client coverage under the requirements of multiple regulatory regimes, as well as Enterprise and GBM wide policy and processes.The incumbent is expected to maintain an in-depth knowledge of Non-Financial Risk Programs and AML operational processes throughout the applicable Business Lines and the state of regulatory matters, be able to resolve issues of non-compliance and to escalate issues promptly that are deemed to be serious, or have broad impact.The position may require multiple concurrent activities under intense deadlines.Education / Experience / Other Information:Minimum 10 years' experience in financial services. During this time the incumbent will have had roles that included: process improvement; auditing; sales; non-financial risk, AML; compliance; and engaging executive management across first and second lines.Master's degree in business administration, finance, or university degree preferably in Legal/Compliance or business administration, finance or equivalent work experience.CAMS certified or other relevant field; agile designation or experience is an asset.Experience in enterprise or business line compliance program or operational risk management is preferred; AML knowledge and experience would be a benefit.Knowledge in GTB products and wholesale banking products and operating model is an asset.Fast learner, strong analytical skills and critical thinking capabilities to frame and structure complex issues effectively and develop insights and recommendation.Change agent with high energy, demonstrated strong ability to work under pressure, deal with ambiguities and uncertainties, and drive for result.In addition:An understanding of compliance, operational risk framework tools and best practices in AML/KYC.Strong analytical, investigative, reporting, and planning skills.Outstanding written and spoken communication abilities.Excellent leadership skills, interpersonal and conflict resolution skills.Highly organized and capable of dealing with complex projects.Ability to manage multiple compliance, audit reviews and projects concurrently.Spanish written and spoken is an asset.Working Conditions:Work in a standard office-based environment; non-standard hours are a common occurrence.Global coverage will require conference calls during Asian and European business hours.Dynamic, fast paced office-based environment. Occasional travel may be required.Demands can be unpredictable.
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