Business Development Representative

Role Overview We are seeking a motivated Business Development Representative (BDR) to help generate meetings that convert to qualified opportunities to support early-stage pipeline growth. This role focuses on learning core prospecting and outreach techniques, that engage buying group members and develop foundational knowledge of ServiceNow. What You Will Do Engages current and future clients through phone, email, and social—and connects with key contacts using approved messaging and defined qualification criteria. Apply basic problem‑solving techniques to assess client needs and determine appropriate next steps based on defined criteria. Why It Might Be a Fit To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem‑solving. Strong verbal and written communication skills and the ability to learn and apply standard outreach and qualification practices. Requirements High school diploma or GED equivalent required Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving Strong verbal and written communication skills and the ability to learn and apply standard outreach and qualification practices Relationship‑building and interpersonal skills with the ability to collaborate effectively with peers, sales partners, marketing, renewals, development teams, and GBA leadership High motivation, curiosity, and openness to coaching and feedback A resilient work ethic; reliable, confident, collaborative, driven, and coachable Willingness to learn AI‑native tools and innovate on how they’re used to enhance outreach, prioritization, and daily workflows Strong organization and attention to detail with the ability to follow established processes for documenting activities and managing follow‑ups Ability to influence others and convey a sense of urgency to drive issues to closure A basic understanding of cloud computing and SaaS concepts, or the willingness to learn quickly Ability to participate in development simulations, in‑person messaging activities, and meet defined performance and metrics expectations Interest in building customer relationships, qualifying opportunities, and contributing to early‑stage pipeline that drives company revenue Commitment to full participation in Global Business Acceleration development tracks to launch an enduring career at ServiceNow within 48 months Benefits Health plans Flexible spending accounts 401(k) Plan with company match ESPP matching donations Flexible time away plan Family leave programs #J-18808-Ljbffr