Account Director

The Account Director (AD) is a high-level professional responsible for leading medical communications projects while providing strategic insights and proactive solutions for assigned pharmaceutical clients. The position requires strong project management, budgeting, and team management skills. The Account Director possesses a proficient understanding of medical communications agency work and requires minimal oversight from senior leadership to manage assigned accounts, projects, and teams. A leader within the Client Services department and Brightly organization, the Account Director contributes to employee development and retention, developing and implementing company goals, and advancing the growth and health of the company. Essential Functions Client Service Develop and deliver scientific communications solutionsDevelop project strategy with internal team and client teamFoster relationships and build strong partnerships with clientsProvide project management and oversight, including: Strategic planning and implementation with clients and internal stakeholdersProvide oversight and mentorship to internal team membersConduct status meetings with client and partner with Project Management on internal status(s) Manage timelines and project execution from inception to closeLead internal communications in collaboration with Project Management Review all deliverables to ensure quality and alignmentProactively assess project challenges; work with team to identify and implement solutionsOptimize timelines and use reports to maximize profit, monitor team capacity, and monitor account health Support team growth and development May directly or indirectly manage a team of direct reportsProvide mentorship and regular actionable and clear feedback to team membersDevelop strong relationships with internal team members and external contractorsCommunicate clearly across all departments, including senior managementInform senior management of support needs Oversee or directly execute live and virtual meetings, including: Oversee all stages of the meeting planning process, from kickoff to onsite supportProvide onsite coordination including client interfacing, participant registration, meeting planning and faculty managementOversee development, review and/or printing of onsite materials Finance and Compliance Develop project estimates and statements of work for new and existing clientsManage client budgets including tracking of accruals and accounting status reportsWork with Accounting to manage client invoicing and closeoutProcess project-related expensesDevelop and review compliance documentation including consultant agreements and HCP aggregate spend reportsUnderstand the connection between accurate project- and client-specific financial records and the overall health of the organization Business Development Continue client partnerships through organic business growthAttend client meetings and new business pitches when appropriateParticipate in brainstorming sessions for development of unique programmingOnboard new clients to Brightly and ensures positive first project experience Additional responsibilities may be assigned as needed.