Strategic Cloud Account Manager (MS CSP)

TrustedTech is a leading Microsoft Cloud Solution Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Microsoft Support Services for medium and enterprise-sized businesses. Our robust team of in-house, U.S-based Microsoft architects and engineers are certified in all 6/6 Microsoft Solutions Partner Designations in the Microsoft Cloud Partner Program. Prioritizing a people-centric mission, TrustedTech has transformed the Microsoft software licensing experience, giving IT professionals complete confidence in the success of their Microsoft investment. Overview: As an Account Manager (Cloud AM), you will be responsible for managing a designated portfolio of key accounts, building strong relationships, and driving revenue generation. This position offers an opportunity for professional development and advancement within our organization. Responsibilities: Account Strategy Support : Assist in developing and executing account strategies to drive revenue growth and achieve sales targets under the guidance of Account Management leadership. Cross-functional Collaboration: Work with Sales Support, Marketing, and Customer Service teams to ensure seamless coordination and an exceptional customer experience. Market Research: Conduct market research and analysis to identify potential prospects within designated accounts and target industries for business development. Sales Engagement: Prepare and deliver sales presentations, proposals, and engage in contract negotiations. CRM Management: Maintain accurate records of all sales activities, customer interactions, and opportunity pipelines in the CRM system. Product Knowledge: Continuously develop product knowledge and stay updated on market trends to effectively identify client needs and propose tailored solutions. Sales Reporting: Assist in preparing regular sales reports, performance analyses, and forecasts for the Sales Manager. Target Achievement: Collaborate with Senior Account Managers to ensure the achievement of individual and team sales targets. Required Skills & Qualifications (must-haves): 2+ years of experience in account management, sales, or a related client-facing role, with exposure to B2B technology or cloud solutions. Prior experience within the Microsoft ecosystem, specifically in a VAR or CSP environment, is highly preferred. Proven ability to contribute to the development and execution of account strategies under senior guidance. Strong ability to work cross-functionally with Sales Support, Marketing, and Customer Service to deliver seamless client experiences. Proficiency in conducting market research and analyzing account data to identify opportunities for growth. Excellent communication and presentation skills, with the confidence to support sales meetings, prepare proposals, and engage in client discussions. Experience in maintaining accurate CRM records, tracking pipelines, and supporting forecasting activities. Ability and willingness to quickly build product knowledge, stay current on industry trends, and adapt to evolving client needs. Strong organizational and analytical skills to assist in preparing sales reports, performance analyses, and forecasts. Preferred Skills & Qualifications (nice-to-haves): MS-900 or AZ-900 certifications are highly preferred. Experience in identifying potential prospects within target accounts and industries. Demonstrated ability to support contract negotiations, prepare polished proposals, and contribute to effective sales presentations. Familiarity with achieving or supporting the achievement of sales targets in a team-based environment. Knowledge of cloud technologies, SaaS sales models, or IT channel/partnership ecosystems. Type: Onsite, Monday - Friday Location: UCI Research Park (Irvine, CA) Hours: 6:00 am to 3:00 pm PT OR 7:00 am to 4:00 pm PT Base Salary: $70K - $90K (*DOE) + commissions - 100% employer-paid base medical coverage: - HMO (CA) | PPO (out-of-state) - Dental and vision coverage - 401(k) with 4% company match (fully vested) - Paid vacation, sick leave, and holidays - Paid parental leave - Voluntary benefits (STD*, life/AD&D, accident, critical illness, hospital) - Employee Assistance Program (EAP) (*Short-term Disability available for employees outside California) *TrustedTech is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation/gender identity, or any other characteristic protected by applicable law.* #J-18808-Ljbffr