Account Manager

Impact Property Solutions Account ManagerSince opening our doors in 1988, Impact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring, at the right time.Come be a part of our amazing team of professionals, and build a career in a fast paced, rewarding industry!Impact Property Solutions is currently seeking an experienced Account Manager who will partner with, and ensure the long-term success, of our customers. The Account Manager will be responsible for developing relationships with assigned portfolio customers and connect with key business executives and stakeholders. Account Manager must become fluent in all products the company represents and promote company strategic direction to increase sales and generate revenue and profit.Account Manager Duties and ResponsibilitiesReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Develop and build sales and obtain orders with existing customers in conjunction with establishing new accountsPrepare sales presentations based on existing and new customers' unique business needsUtilize CRM systems to document sales activities, scheduling, customer calls and reportingMonitor competitive landscape by understanding current multi-family flooring marketplace pricing, products, installations, and deliver information.Recommend new and innovative products, services, and policies by evaluating results and competitive developmentsResolve customer complaints and concerns by understanding concerns, developing solutions, and making recommendations.Account Manager CompetenciesFoundational sales knowledge, account management or other relevant sales experienceDemonstrated ability to communicate, present data, and influence decision making cycles credibly and effectively at all levels of the organizationExperience in delivering client-focused solutions based on customer needsAbility to focus on details while managing multiple projectsExcellent listening, negotiation, and presentation skillsExcellent verbal and written communication skillsPositive attitude, self-motivation, drive, and determination.Education and Work Experience RequirementsHigh School Diploma or GED equivalent required; Bachelor's degree in marketing, sales, business, or related field preferredMinimum 2-years customer sales experience or related experienceMinimum 2 years flooring experience or related experienceExperience selling products and services to multifamily property management companies or working for multifamily property management companies preferredMust have reliable transportation, up to date auto insurance and valid driver's license.BenefitsCompetitive Health Insurance PlansVision and Dental PlanCompany paid life insuranceGenerous Paid Time Off Program401(K) / Roth plan with employer matchGenerous paid Holidays ProgramPhysical RequirementsProlonged periods of sitting at a desk and working on a computer.Must be able to lift to 25 pounds at times.