Accounts Receivable Specialist

Accounts Receivable Specialist - Contract Vaco Staffing is recruiting for an Accounts Receivable Specialist for a contract opportunity with a large client in Jacksonville, FL. This is a hybrid position paying $23/hour. Position Summary The Accounts Receivable Specialist will support the company's accounts receivable process by ensuring accurate and timely billing, payment application, account maintenance, and collections. This individual will work closely with both internal teams and external customers to resolve billing issues, maintain accurate account records, and provide excellent customer service. Key Responsibilities Maintain accurate accounts receivable records, ensuring aging is current and payments, credits, and collections are properly applied. Investigate and resolve account discrepancies, including miscellaneous differences and uncollectible balances. Monitor accounts receivable aging and proactively follow up on outstanding balances through phone and email. Process a high volume of invoices and/or bulk billing statements while verifying billing details and customer-specific requirements. Audit customer accounts for accuracy and completeness. Respond to and resolve customer billing questions and inquiries in a timely, professional manner. Ensure company service-level agreements (SLAs) are consistently met. Maintain appropriate documentation and guidelines for customer accounts. Perform daily cash management activities, including recording bank deposits, maintaining and distributing cash receipt logs, and posting cash receipts to the accounts receivable subledger. Prepare weekly updates for management regarding key customer account balances, collection activity, and recommended resolution strategies. Escalate accounts and collection issues to the appropriate supervisor or manager when necessary. Maintain strong relationships with internal and external customers through timely, accurate, and professional communication. Perform general accounting and administrative duties, including data entry, filing, copying, scanning, document preparation, and maintaining reports and lists. Perform other related duties as assigned. Qualifications Required High school diploma or equivalent. At least 2 years of related accounts receivable or accounting experience preferred. Strong attention to detail and organizational skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Proficiency with Microsoft Office, particularly Excel and Word. Strong written and verbal communication skills. Excellent customer service and problem-solving abilities. Preferred Experience with Salesforce and/or NetSuite. Experience working in a high-volume accounts receivable environment. Compensation & Benefits Pay: $23/hour Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including, but not limited to, individual skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. The individual may also be eligible for discretionary bonuses and may participate in medical, dental, and vision benefits, as well as the company's 401(k) retirement plan, subject to applicable eligibility requirements. #J-18808-Ljbffr