Business Development Manager - Austin Upscale Hotel Portfolio
Pathfinder Hospitality
Business Development Manager - Pathfinder's Portfolio . (Aloft Austin Southwest, Holiday Inn Express Arboretum, with portfolio support for Staybridge Suites Houston Clear Lake)
Location: Austin, TX Role Type: Full-time
Why This Role is Different
If you've worked in hotel sales before, you know the frustration: one day you're chasing corporate accounts, the next you're bogged down in contracts or rooming lists - and somehow you're still expected to deliver big revenue.
At Pathfinder, we've built something different:
- A boutique-style portfolio of high-quality hotels - Aloft Austin Southwest (4.6 Google ), Staybridge Suites Houston Clear Lake (4.6 Google ), and Holiday Inn Express Arboretum (4.5 Google ) - all rated above market averages and known for strong guest satisfaction. Few salespeople get to represent hotels with this kind of reputation.
- An innovative sales model that removes busywork and lets each team member play to their strengths. Researchers bring you decision-maker contacts, proposals are built for you with storytelling and video, and enablement clears admin off your plate.
- General Managers who are trained as true sales leaders through our Learning & Development program, so they protect your selling time and support your growth.
Here, your focus is clear: spend your time in the market, build relationships, tell our story, and close accounts - not juggle six different jobs.
What You'll Do
- Own your Austin market. Prospect extended stay and LNR accounts across Austin for Aloft + Holiday Inn Express, fueled by validated leads.
- Support the portfolio. As you grow into a strong hunter, you'll also help generate business for Staybridge Houston Clear Lake, with a special focus on extended stay demand.
- Be the face of our hotels. Spend most of your week in the field - networking events, site visits, and office drop-ins - not stuck behind a desk.
- Capture opportunities. Handle high-value inbound calls triaged to you, qualify quickly, and ensure every potential client gets a tailored follow-up.
- Sell with storytelling. Use our "Dare to Compare" approach - proposals that don't just list rates, but show why our hotels are the smarter choice. We highlight unique advantages, testimonials, and videos that help clients picture themselves staying with us.
- Create Peak Moments. Bring Pathfinder's culture of going beyond "service" into sales. Surprise and delight prospects with gestures that turn ordinary interactions into memorable stories they'll share with colleagues.
- Keep getting better. Join weekly Power Hours, practice sessions, and coaching. We carve out structured time for skill-building because we want you to grow as a professional, not just hit numbers.
What Success Looks Like
- You're spending 65-70% of your time in the market with clients and prospects.
- New qualified accounts are flowing into the pipeline each week.
- Extended stay and LNR bookings are growing steadily across Aloft, Holiday Inn Express, and supported accounts at Staybridge.
- Proposals tell a story that consistently outshines competitors.
- You're recognized not just for closing business, but for creating Peak Moments that turn clients into raving fans.
What We're Looking For
- Willingness and eagerness to make cold calls and initiate first-contact conversations.
- Strong ability to persuade and influence, turning prospects into long-term clients.
- Enjoys networking and face-to-face selling in the community.
- Excels in relationship selling by building trust and credibility over time.
- Results-driven and proactive mindset - self-starter who thrives on finding and closing business.
- Desire to learn and grow, with openness to coaching and development regardless of career stage.
Please note: Candidates with a primary background in hotel or hospitality sales will not be considered for this role.
Why Join Pathfinder
At Pathfinder Hospitality, we believe in Platinum Service - doing unto others better than they could imagine. That means we invest in our guests, and we invest in you.
Here, you'll:
- Represent a boutique-style portfolio of top-rated hotels , where guest satisfaction is a built-in advantage.
- Work in an innovative sales structure that removes admin clutter and frees you to focus on high-value selling.
- Receive coaching and development not just for yourself, but alongside GMs who are trained to be active sales leaders.
- Join a culture that rewards creativity, collaboration, and the creation of Peak Moments.
This isn't just another hotel sales job. It's a career move into a forward-thinking team that's rewriting how hotel sales gets done.
Apply now and help us redefine how hotel sales is done in Austin and beyond.
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