Strategic Account Manager, New York

New YorkLab49 – Sales and Business Development /On-siteWe’re looking for a high-impact Strategic Account Manager to own and grow relationships with some of the world’s leading financial institutions. If you thrive in complex enterprise environments, know how to navigate both the boardroom and the engineering floor, and have a track record of expanding major accounts, this role is built for you.In this role, you’ll operate as an independent, end-to-end owner — partnering with executives, delivery, and engineering teams to protect and expand mission-critical accounts across banking, capital markets, and wealth/asset management.What You’ll DoProtect and grow flagship financial services accountsIdentify whitespace opportunities and convert them into new SOWsNavigate enterprise procurement, budgeting, politics, and risk reviewsRepresent our firm to senior executives and technical leadershipOperate with complete ownership and minimal oversightWhat We’re Looking For (Preferred Capabilities)Consulting-grade professionalism with 5+ years in Financial Services, fintech, Big Tech, FS consulting, or enterprise B2B techProven ability to manage strategic accounts with revenue & growth targets Strategic thinker who can also execute — balancing long-term account planning with day-to-day tactical actionExecutive-level communicator: comfortable with CIOs, CTOs, MDs, and senior stakeholdersDemonstrated success driving expansion, cross-sell, and upsell within complex financial institutionsA tech-literate operator who can work seamlessly with product, engineering, and delivery to translate capabilities into business outcomesFull end-to-end ownership: account strategy, pipeline creation, solution shaping, proposals, and contract negotiationRequirements5+ years managing strategic accounts in financial servicesDirect experience working with technology and engineering stakeholders (not just business teams)Ability to operate independently, set strategy, and drive progress without supervisionHands-on experience navigating procurement cycles, budgeting processes, and multi-stakeholder enterprise environmentsThe base salary range for this role is $140,000 - $180,000. The base salary range may vary depending on the individual's job-related knowledge, skills and experience. Base salary is only one component of our total compensation package. which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages.Salary range disclosure as required by S9427A when hiring in New York.Our total rewards program is designed to support employee well-being and professional growth. We offer a competitive benefits package including a discretionary bonus, paid holidays, a 401(k), and comprehensive medical, dental, and vision coverage. Additional benefits include life insurance, short and long-term disability, Commuter FSA, Family Building Benefits, and more. All benefits are subject to eligibility requirements.Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.