Product Readiness Manager

Role Description

The Product Readiness Manager is responsible for driving cross-functional readiness activities for New Product Introductions (NPI) and major product releases with market impact. This role helps ensure the business is ready to deliver, sell, support, and scale offerings at launch by:

• Coordinating readiness plans
• Tracking dependencies
• Surfacing risks that could affect launch success

This role partners with various teams to coordinate launch readiness plans, maintain visibility to key milestones, and ensure required enablement and operational activities are completed on time. Working under the direction of the Director, Product Readiness, the Product Readiness Manager consolidates status, risks, and dependencies into clear updates, supports go/no-go readiness reviews, and helps execute smooth handoffs to post-launch owners.

Qualifications

• Bachelor’s degree in Business, Finance, Accounting, Project/Program Management, or a related field (or equivalent practical experience)
• 5+ years of experience in project management, program management, launch readiness, product operations, or a related role in a software/SaaS environment
• Experience coordinating complex, cross-functional initiatives involving Product, Engineering, and customer-facing teams
• Strong organizational and execution skills, including experience managing timelines, dependencies, risks, and stakeholder communications
• Ability to synthesize information from multiple teams into clear status updates, readiness views, and action-oriented recommendations

Requirements

• Strong project and program coordination skills with the ability to manage multiple workstreams, deadlines, and stakeholders simultaneously
• Knowledge of launch readiness, cross-functional planning, and governance processes in a software or SaaS environment
• Strong written and verbal communication skills, including the ability to prepare concise status updates, meeting materials, and risk summaries for stakeholders
• Ability to identify, track, and escalate risks, issues, and dependencies in a clear and timely manner
• Strong analytical and organizational skills with attention to detail and follow-through
• Ability to work effectively across Product, Engineering, GTM, and operational teams without direct authority
• Proficiency with project/program tooling and collaboration platforms (e.g., Jira, Asana, Microsoft 365)

Benefits

• Excellent Medical Plan
• Dental & Vision Insurance
• Life Insurance
• Short & Long Term Disability
• Vacation Time
• Paid Holidays
• Professional Development
• Retirement Plan