Maintenance Coordinator- Administrative
Daikin Comfort
Maintenance Coordinator- Administrative
The Preventive Maintenance Coordinator is responsible for scheduling and confirming our Preventive Maintenance visits with all customers. To act as a liaison between our customers and area dispatchers to assure quality customer service scheduling. Essential duties and responsibilities include creating an accurate PM inspection list each month using various Smart Lists, manipulating data in various excel spreadsheets to facilitate scheduling, researching and verifying accurate belt and filter quantities for each PM Maintenance Inspection, scheduling inspections on the graphic scheduling board based on hours per inspection, geography and workload, researching and analyzing account history to accurately assign future maintenance, responding to all emails and voicemails in a timely manner to assure customer satisfaction, back up to our Customer Service Department, assisting with special projects as needed, creating, compiling and exporting databases containing scheduling and tasking information for maintenance, including visual reports for active contract base, utilizing applications such as GP and Excel daily, developing maintenance visit routes (Google Maps) and responding to technician needs throughout the day, maintaining a "distributor appointment record" via Google Sheets to minimize ordering distraction, and collaborating with management and sales representatives to modify daily routes in order to accommodate the needs of customer.
Daikin ComfortVacancy posted 12 hours ago
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