Customer Service Representative

Job Description

Greets HealthLink Members, Physical Therapy Patients, and guests. Carries responsibility for the marketing and sales of HealthLink services to multiple target audiences and participates in retention programs with Supervisor Customer Service and Fitness Supervisor. Completes established competencies for the position within designated introductory period. Other related duties as assigned.

Qualifications

MINIMUM EDUCATION: High School Graduate or equivalent. Course work in customer sales and customer services are required

MINIMUM EXPERIENCE: Working with the public and/or patient population in a supporting role. Experience in marketing and sales is required.

PREFERRED EXPERIENCE: A track record of working with senior populations in a commercial or health care environment is helpful

REQUIRED COURSES/ COMPLETIONS (e.g., CPR): BLS-Obtained through approved American Heart Association Training Center or the Military Training Network.

About Us

Tenet Healthcare Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note : Eligibility for benefits may vary by location and is determined by employment status

About the Team

Tenet's hospital operations segment includes 52 acute care and specialty hospitals in nine states, as well as other facilities such as primary and specialty care clinics, diagnostic imaging centers, micro-hospitals and off-campus emergency departments. Our hospitals are well known for delivering excellent medical care and offering a complete range of services tailored to the needs of each community we serve. From preventative and diagnostic services to expertise in some of the world's leading technologies, we work with multidisciplinary teams of physicians and healthcare professionals dedicated to the good health and well-being of our neighbors. Tenet also offers opportunities to work at the corporate level in Dallas, TX and in the markets we serve. Corporate and executive positions support the mission of the enterprise.