Help Desk Specialist: Prompt IT Support & Resolution

Community Bank, NA

Community Bank, N.A. is seeking a Help Desk specialist to deliver high-quality technical support to users across Upstate New York. You will be the frontline in resolving IT issues, guiding customers through problem-solving steps, and ensuring service levels are met. Qualifications include a minimum of two years in a help desk or call center role, a high school diploma, and solid communication skills. The role offers 40-hour weeks, competitive compensation, and comprehensive benefits. #J-18808-Ljbffr Community Bank, NA

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Help Desk Specialist: Prompt IT Support & Resolution in Syracuse, NY vacancy

Help Desk Specialist: Friendly Tech Support & Quick Resolutions
Community Financial System, Inc. is seeking a help desk technician to provide first-level support via phone and ticketing systems across our Upstate NY footprint. You will troubleshoot software and hardware, guide users through solutions, and escalate complex issues while...
Suggested
Community Financial System, Inc.
Syracuse, NY
1 day ago
Help Desk Specialist 1
...employees are committed to helping our customers manage... ..., we celebrate and support a diverse workplace for... ...service oriented Help Desk specialist to provide technical... ...contact and communicate resolutions to end users via phone... ...preferred BS/BA in IT, Computer Science or...
Suggested
Work at office
Remote work
Community Financial System, Inc.
Syracuse, NY
4 days ago
IT Help Desk Technician
...Community Financial System, Inc. (CFSI) is seeking a Help Desk Specialist to provide frontline technical support for users. You will handle basic issues with... ...organization’s first line of contact and ensuring timely resolutions. The role emphasizes strong customer service,...
Suggested
OneGroup
Syracuse, NY
1 day ago
Field IT Help Desk Specialist
A leading global energy firm is looking for IT support professionals in Syracuse, NY. This 12-month contract role offers the potential for extension or conversion to permanent employment. Candidates will take calls from field engineers, resolve IT incidents, and provide...
Suggested
Permanent employment
Contract work
Monday to Friday
Shift work
Progressive Global Energy
Syracuse, NY
2 days ago
Technical Specialist
...The Technical Project Specialist will be responsible for... ...directs OSC resource support and realignment on subcontractor... ...RFI's are answered promptly and by correct... ...Lead oversees the timely resolution of RFIs and ensures... ...Technical Project Lead sends it, along with supporting...
Suggested
Contract work
Work experience placement
For subcontractor
Monday to Friday
Flexible hours
JPI
Coppell, TX
1 day ago
Help Desk Technician
$19.84 - $23.15 per hour
...Job TitlePC Support AnalystSalarySalary: $19.84/hr. minimum - $23.1... ...consult with coworkers to research resolution of problem; prepare work... ...dispatch support when on site help is required; follow up on work... ...hardware and software; purchase IT related hardware and software;...
Full time
Work experience placement
Flexible hours
1 day per week
City of Mesquite
Mesquite, TX
1 day ago
Technical Support Specialist
$23 - $25 per hour
...Summary: The Technical Support Specialist provides technical... ...partnership with other IT team members. Support... ...notes, inventory updates, resolutions, and knowledge... ...calm, professional, and helpful when users are under operational... ...Ability to work at a desk, use a computer and...
Hourly pay
Weekly pay
Contract work
Work at office
Local area
Remote work
Flexible hours
Shift work
American Dining Creations
Syracuse, NY
4 days ago
Med Tech-PRN Shifts-Assisted Living
...care and policies.Monitor and assist with ordering and care of resident's supplies and prescriptionsRecognize, respond, and make prompt and accurate judgments with regard to resident care needs.Maintain the resident's environment in a safe and tidy manner, including...
Relief
Shift work
Christian Care Centers- Mesquite
Mesquite, TX
7 days ago
Service Desk Manager
$92k - $147.9k
...for managing the Service Desk function and IT Support team across our US and international... ...team of Technical Support Specialists, ensuring the Service Desk... .... Ensure effective and prompt communication throughout... ...to improve first-contact resolution and reduce average handle...
Permanent employment
Work at office
Local area
Remote work
Alliance Defending Freedom
Dallas, TX
2 days ago
Help Desk Analyst
...To take phone calls from the field on IT incidents being raised via the FFHD (Field Force Help Desk) and provide the next level of support, and improve resolving IT issues during... ...to manage and record incident report to resolution. Utilize tools and systems access to resolve...
Permanent employment
Contract work
Work experience placement
Monday to Friday
Shift work
Progressive Global Energy
Syracuse, NY
1 day ago
Service Desk Technician
...looking for a Service Desk Technician based in the... ...for providing escalation support for work stoppage... ...policies and procedures. Promptly respond to work stoppages... ...incident documentation, case resolution, and follow‑up for user... ...- increased pay to help a sister hospital...
Remote work
Monday to Friday
Flexible hours
Weekend work
Josey Ranch Pet Hospital
Dallas, TX
1 day ago
Technical Support Specialist II: Incident Resolution
Topgolf in Dallas is looking for a Technology Specialist II to manage technical support for complex issues. This role involves responding to escalated requests, documenting solutions, and training junior team members. Ideal candidates will have a high school diploma and...
Work at office
Topgolf
Dallas, TX
2 days ago
IT Support Technician - NY
Job Title : IT Support Analyst/ Associate / Technician Please note, this role is not able to... ...and service requests, ensuring timely resolution in accordance with established Service Level... ...of experience in IT Support, Service Desk, Desktop Support, or EUC Soft Skills Strong...
Temporary work
Local area
Remote work
Cognizant
Syracuse, NY
1 day ago
Technology Support Analyst II
...day to do meaningful work that helps drive global business,... ...enjoys delivering exceptional support to end users? As a Technology... ...connected. Troubleshooting & Resolution: Diagnose, investigate, and resolve... ...Service Excellence: Deliver prompt, professional, and courteous...
Work at office
Remote work
Worldwide
Monday to Friday
Kirkland & Ellis
Dallas, TX
2 days ago
Network Support Technician
Inserso is seeking Network Support Technicians to provide... ...2 support that requires prompt action and quick resolution of user IT issues to minimize... ...end-users in a Service Desk supported Tier II environment... ...stakeholders, and technical specialists. This work requires...
Local area
Immediate start
Remote work
Worldwide
Night shift
Inserso
Irving, TX
1 day ago
Help Desk Support Specialist
...creativity. Scope of the Position The Help Desk Support Specialist serves as the primary point of... ...user technical support, ensuring timely resolution of technology-related issues and a high... ...of more complex issues to appropriate IT team members, and monitoring ticket progress...
Full time
Work at office
Local area
Dallas Museum of Art
Dallas, TX
2 days ago
Help Desk Support Specialist
...DuraServ is looking for a technically sharp Help Desk Support Specialist who resolves escalated issues fast,... ...— you explain technical issues and resolutions to non-technical end users without... ...first time The opportunity to be the IT infrastructure backbone for a growing...
Temporary work
Work at office
Remote work
Southern Dock Products of Charlotte - A Division of DuraServ...
Coppell, TX
4 days ago
Seasonal, Operations Technical Specialist (Part Time)
$16.06 - $24.09 per hour
...SpecialistThe seasonal Operations Technical Specialist supports the operational readiness of H&R Block... ...issues and document incidents and resolutions within the case management... ...Block, our purpose is simple: to provide help and inspire confidence in our clients...
Minimum wage
Temporary work
Part time
Seasonal work
Work at office
Local area
Relocation
Flexible hours
H&R Block
Syracuse, NY
4 days ago
Audio Visual/Videoconferencing Onsite Support Technician - New York
$110k - $115k
...Audiovisual (AV) and Videoconferencing (VC) Onsite Support Technicians will provide support for the... ...immediate or “emergency” in person problem resolution if necessary and escalate unresolved problems to IMT or other vendor Help Desk or appropriate technical resource....
Full time
Contract work
Local area
Immediate start
Flexible hours
Integrated Media Technologies | IMT
Syracuse, NY
2 days ago
Technical Support Specialist 1
...including Project 25 digital radio products.TECHNICAL SUPPORT SPECIALISTOur Technical Support Specialists troubleshoot technical issues, provide timely... ...professionally with customers to facilitate problem resolution via telephone, email, letter, on-site support, and...
Remote work
EFJohnson Technologies
Irving, TX
1 day ago
Servicing Operations Support Analyst
...Required: Provides operational systems support for all teams using Shaw or Defi Servicing... ..., and manage backlog through resolution. Essential Duties and Responsibilities:... ...Customer Service & Teamwork: Responds promptly to internal needs, values feedback, collaborates...
Visa sponsorship
Work visa
Monday to Friday
Shift work
Weekend work
First Investors Financial Services, Inc.
Dallas, TX
14 hours ago
Mandarin HR Help Desk Specialist - Policies & Support
CB Talents SP is seeking a Mandarin-speaking HR Help Desk Executive to support employees by handling HR inquiries and providing timely assistance. The role emphasizes clear communication and the ability to manage multiple requests in a structured environment. Responsibilities...
CB Talents SP
Syracuse, NY
4 hours ago
Part-Time IT Help Desk Specialist (Level 1)
Parkland Health in Dallas seeks a part-time IT Help Desk Technician to provide Level 1/1.5 support by phone for clinical and business end-users, addressing connectivity, telephony, software, hardware, peripherals, and smart devices. The candidate should have a high school...
Part time
Parkland Health
Dallas, TX
3 days ago
Desktop Support Technician
...Desktop Support Technician IITraining hours are Monday... ...compliance with healthcare IT security standards,... ...Technician II will also help maintain network and... ...performance monitoring, promptly responding to alerts, and... ..., providing prompt resolution or escalation to higher...
Work at office
Local area
Monday to Friday
Shift work
Southwest Transplant Alliance
Dallas, TX
1 day ago
Technical Support Specialist
$23 - $25 per hour
...Technical Support Specialist Major banking client is hiring for a Technical Support Specialist... ...graduates looking to start their career in IT. You'll work closely with users and... ...Document issues, troubleshooting steps, and resolutions. Escalate complex technical issues...
Hourly pay
Temporary work
Computer Hardware Company LLC
Addison, TX
4 days ago
Contact Center Technical Support Representative
$7.25 - $14 per hour
...and customer-oriented Technical Support Representative to provide... ...performance targets related to resolution time, customer satisfaction, and... ...years of technical support or IT helpdesk experience in a contact... ...coverage is available to help protect you during unexpected...
Full time
Contract work
Temporary work
Casual work
Work at office
Local area
Remote work
Valor Intelligent Processing
Addison, TX
2 days ago
IT Support Analyst
...Job Title: IT Support Analyst Location-Type: Onsite, Dallas, TX Start Date: ASAP Duration:... ...ticketing platform, owning issues through to resolution Assist with employee onboarding and... ...of experience in an IT Support, Service Desk, or Desktop Support role, with a sweet spot...
Permanent employment
Work at office
Immediate start
Remote work
Mondo
Dallas, TX
1 day ago
Technical Analyst
...The Technical Analyst adheres to and supports HCA IT policies and procedures, and recommends... ...Effectively works with customers, Service Desk and Technical Services personnel Participates... ...for our Technical Analyst opening. We promptly review all applications. Highly...
Temporary work
Flexible hours
Mission Hospital
Irving, TX
20 hours ago
Service Desk Analyst
...IT Technician I We are Lennar Lennar is one of the nation... ...Technician I provides basic technical support for Lennar Associates. This... ...of data management tasks. Help manage internal client... ...tickets. Provide basic incident resolution and escalation....
For contractors
Live in
Local area
Immediate start
Lennar
Irving, TX
3 days ago
Technical Support Specialist
$68k - $102k
...problem solver to join our in-house technical support team. You will work directly with our... ...and on-site technicians to guide resolutions for hardware issues in the field. Provide... ...ensure you feel secure with benefits that help you and your family thrive: medical (with...
Full time
Temporary work
Flexible hours
Schneider Electric
Dallas, TX
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Help Desk Specialist: Prompt IT Support & Resolution. Be the first to apply!