Front Office Administrator - Brentwood, TN

Front Office Administrator

Location: Brentwood, Tennessee

Organization: Synaptic Psych (formerly NeuroScience and TMS Treatment Centers)

At Synaptic Psych, we believe that optimal brain health is vital to everyone's mental wellness journey. We're looking for a Front Office Administrator who shares our passion for compassionate, evidence-based mental healthcare.

If you're organized, people-centered, and thrive in a mission-driven environmentwe'd love to meet you.

About the Role

As our Front Office Administrator, you'll be the first face our clients see and a key player in creating a supportive, professional, and welcoming environment. You'll keep the front office running smoothly, support our clinical staff, and ensure every patient interaction reflects our core values of hope, personalized care, and clinical excellence.

What You'll Do:

• Warmly welcome clients, families, and visitors to the clinic
• Answer phones and emails, and handle front-line communication with professionalism and discretion
• Schedule appointments and manage calendars for multiple clinicians
• Maintain strict patient confidentiality and HIPAA compliance
• Collaborate with clinical and administrative team members to streamline daily operations
• Maintain a clean, efficient, and welcoming environment

Qualifications:

• Bachelor's degree in a Human Sciences field (e.g., psychology, social work, health administration)
• Relevant front office or administrative experience, ideally in a behavioral or medical healthcare setting
• Excellent interpersonal skills and the ability to provide calm, compassionate client service
• Strong organizational and multitasking abilities
• Working knowledge of Google Suite (Gmail, Calendar, Docs, Sheets)
• Comfort with learning and using electronic health records (EHR) systems
• A commitment to patient-centered care and upholding the mission of Synaptic Psych

What We Offer:

• A meaningful role in a leading-edge mental health clinic with a strong legacy and a fresh new identity
• Supportive and collaborative workplace culture
• Ongoing opportunities for growth and professional development
• Competitive compensation and benefits (details provided upon offer)

Join us as we continue our mission to provide hope, personalized care, and cutting-edge treatments to every individual on their mental wellness journey.

Nashville Center for Hope & Healing