Associate Project Manager

Role Description

Paradigm is seeking an Associate Project Manager (APM) to oversee the administration of Remediation and/or Class Action projects. The APM works for the Project Manager who is the primary face of operations to our clients. Internally, the APM may coordinate with sales representatives, data analysts, software engineers, contact center supervisors, disbursement specialists, claims analysts, and other personnel.

• Provide timely and accurate budget/estimate review and management; monthly revenue forecasting; and monthly invoice review.
• Ensure that projects are within scope and manage client communication when necessary.
• Provide coaching and guidance to the team members about every aspect of the project.
• Continually monitor, evaluate, and guide project staff to meet project deliverable deadlines, within budget and at the highest quality standards.
• Look for ways to improve Epiq processes and procedures to deliver services more profitably to clients.
• Meet billable and utilization goals.
• In partnership with our Training Team, develop training curriculum and facilitate training classes as needed.
• Work with stakeholders in operational departments to enhance service quality standards to meet and/or exceed client expectations.
• Foster a team environment and build cooperation between client services team members, Epiq company team members, and sales.

Qualifications

• Project management experience is required.
• Professional PMP certification through the Project Management Institute (PMI) is preferred.
• Strong technical orientation and excellent computer skills.
• Exceptional planning and organizational skills, and keen attention to detail.
• A Bachelor’s degree in management or other relevant industry experience is preferred.
• A Juris Doctorate (JD) or Masters of Business Administration (MBA) or similar advanced degree is preferred.
• Prior banking or financial service industry experience will be strongly preferred.
• Outstanding communication skills are required.

Requirements

• Strong ability to communicate effectively with clients and internal operations groups.

Benefits

• Medical, dental, vision, life insurance.
• 401K.
• PTO.
• Tuition reimbursement.
• Sick days.