Customer Service Representative
Robert Half
Job Description
Job Description
We are looking for a Customer Service Representative to join a fast-paced mortgage services team in Tempe, Arizona. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, communicating clearly, and building experience in financial services. The role is fully on-site and focuses on supporting borrowers through phone-based service, payment-related questions, and account assistance in a high-volume environment.
Responsibilities:• Respond to incoming calls from customers with questions about mortgage accounts, payment activity, escrow matters, and general loan support.
• Place outbound calls to connect with borrowers regarding overdue payments and available next steps for resolving their accounts.
• Deliver attentive, accurate, and empathetic service while guiding customers through account concerns and routine requests.
• Record call details, account updates, and customer interactions thoroughly within internal servicing systems.
• Adhere to company procedures, regulatory expectations, and service standards in every customer interaction.
• Participate in onboarding, training sessions, and ongoing coaching to strengthen product knowledge and call handling skills.
• Manage a steady volume of inbound and outbound phone activity while maintaining quality and attention to detail.
Vacancy posted 27 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Tempe, AZ vacancy
- ...Position: Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram Health voice the patient meets.... ...missed or needed visits; is able to reinforce the value of our services and overcome objections. Adheres to procedures, workflows, and...SuggestedMonday to FridayFlexible hoursWeekend work
Norwest Venture
Tempe, AZ14 hours ago - ...an energetic, people-first Call Center Representative to join our team! If you enjoy helping... ...collaboration, growth, and great service. As a full-time, in-office team member... ...Looking For: Previous call center or customer service experience preferred Strong...SuggestedFull timeWork at officeImmediate startMonday to FridayShift workAfternoon shift
Landings Credit Union
Tempe, AZ3 days ago $17.5 per hour
...required Prior data entry experience is required Must be 18 years of age Must demonstrate excellent communication and customer service skills Please Note: Candidates must have the ability to work a flexible schedule Monday-Saturday. Initial training...SuggestedFull timeWork from homeFlexible hoursShift workCelerion
Tempe, AZ3 days ago$20.85 per hour
...✅ Consistent Schedule & Stability Job Overview In this role, you will support customers by helping them navigate early-stage financial challenges while providing excellent service. Key responsibilities include: Managing both inbound and outbound customer calls...SuggestedContract workTemporary workImmediate startRemote workWork from homeMonday to FridayFlexible hoursShift workTEKsystems
Tempe, AZ3 days ago$17 - $18 per hour
...Job Title: Customer Support Administrator Location: Tempe AZ Pay Rate: $17-$18/hour Shifts available: Sun - Wed 6:30am to... ...in-person role, located in Tempe, AZ. Candidate Connection Services: The Call Center team is looking for talented associates that are...SuggestedLocal areaShift workRussell Tobin
Tempe, AZ1 day ago$18 per hour
...resolving candidate inquiries, removing hiring barriers, conducting virtual pre-hire appointments, and providing exceptional customer service through multiple communication channels. The ideal candidate is highly organized, customer-focused, and skilled at problem-solving...Contract workWork at officeShift workRussell Tobin
Tempe, AZ2 days ago$18 - $19 per hour
...About the job Russell Tobin is seeking highly motivated and customer-focused professionals for a Candidate Support Administrator opportunity... ...needs as assigned Qualifications Previous customer service, call center, recruiting support, administrative, or candidate...Contract workLocal areaRussell Tobin
Tempe, AZ1 day ago$18 - $18.3 per hour
...Russell Tobin and Associates/Pride Global is currently seeking several Human Resources/Customer Service Representatives to work at our client's location in Tempe, AZ. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the...Hourly payContract workLocal areaImmediate startRemote workAll shiftsMonday to FridayFlexible hoursShift workWeekend workAfternoon shiftRussell Tobin
Tempe, AZ2 days ago- Title : HR Support Agent Duration : 4 months Hourly Pay : $18/hr on W2 You will be responsible for inbound and outbound contact initiatives with candidates in our call center, providing top-tier experience, and resolving complex problems which are preventing candidates...Hourly payContract workShift work
Russell Tobin
Tempe, AZ1 day ago - ...Position : Call Center Representative - Urgent Need Location : Tempe, AZ Duration... ...Job Functions: Answer incoming customer inquiries by phone and email Places... ...Required: Customer Focus, Customer Service, Data Entry Skills, Listening, Phone...Contract workMonday to FridayFlexible hoursShift workDay shift
MILLENNIUMSOFT
Tempe, AZ1 day ago - ...About VortexWorks VortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple... ...communication truly matter. What You’ll Do Handle customer-service or sales calls (inbound and outbound). Follow detailed...For contractorsWork experience placementRemote workFlexible hours
VortexWorks
Tempe, AZ6 hours ago - A family-owned employee benefits firm in Tempe is seeking an Account Coordinator to provide administrative support and manage client activities. The ideal candidate will have strong analytical and communication skills, with proficiency in Microsoft Office applications....Work at office
Dltinsurance
Tempe, AZ2 days ago $16.4 - $17.99 per hour
...organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a... ...is spent on calls) Build rapport and provide excellent customer service Encourage donors to continue supporting lifesaving...Hourly payFull timeCurrently hiringRemote workWorldwideHome officeMonday to FridayShift workWeekend workVitalant
Tempe, AZ2 days ago$43.9k
...Customer Service Representative Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service team, you'll be at the heart of the action, helping us support our fans during our busiest season....Full timeFixed term contractSeasonal workCurrently hiringWork at officeLocal areaRemote workWork from homeMonday to FridayFlexible hoursShift work2 days per week- ...Client Service Representative Supervisor We are seeking an experienced Client Service Representative Supervisor to join our team. At VCA... ...sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. We are looking for...
- ...Customer Service Representative - Tempe, AZ We're hiring full-time, inbound Customer Service Representatives! If you're motivated by helping others, skilled in navigating multiple systems, and thrive in a fast-paced, high-volume environment, we want to hear from you...Full timeCurrently hiringWork at officeLocal areaRemote workWork from homeMonday to FridayFlexible hoursShift work
- ...well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and... ...and member support. This role focuses on delivering high-quality service, following established processes, and documenting work...Work at officeFlexible hours
- ...Customer Service Representative For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing...Work at officeWorldwideShift work
- ...Customer Service Representative Vortex Doors, America's highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team. As a Customer Service Representative...Hourly payWork at officeRemote workMonday to FridayShift work
- ...Customer Service Representative Job Category: Customer Service Full-Time On-site Tempe, AZ 85282, USA Description Join a team that values people, problem-solving, and exceptional service. Are you someone who enjoys helping people, solving problems,...Full timeWork at office
$19 per hour
...Customer Service Center Representative Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people...Minimum wageLive inCurrently hiringLocal areaRemote workMonday to Friday- ...Call Center Customer Service Representative Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories,...Full timeFor contractorsImmediate startWeekend work
- ...Job Description Job Description Job Title: Client Support Specialist II (Customer Service Representative) - Benefits and Talent Solutions Location: Tempe, AZ 85281 Duration: 6 Months+ Role Overview: As a Customer Service Representative, You will...
BCForward
Tempe, AZ7 days ago - ...Position Tempe, AZ | Full‑Time | On‑Site This role supports customers through every stage of the order and production process—ensuring... ...multiple projects, and takes pride in delivering excellent customer service. Key Responsibilities Serve as the main point of contact for...Full timeWork at officeMonday to Friday
- ...Description Job Description Key Responsibilities: Handle customer inquiries via phone, email, chat, or in person. Resolve... ...provide appropriate solutions. Process orders, returns, and service requests. Maintain customer records and update databases....
BCForward
Tempe, AZ16 days ago - Position: Customer Service/Customer Care Representative Location: Tempe, AZ Duration: 4 Months Total Hours/week: 40.00 Shift: 1st Shift Client: Medical Devices Company Level Of Experience: Entry Level Employment Type: Contract on W2 (Need US Citizens Or GC Holders...Contract workWork at officeRemote workWork from homeFlexible hoursShift workDay shift
$21 per hour
Contact Center Customer Service Representative Location: Tempe, AZ Pay Rate: $21 per hour Type: Temp-to-Hire (Great performers earn a permanent position) Job Summary Are you passionate about helping others and looking to start a long-term career? We are hiring Customer...Hourly payPermanent employmentTemporary workCasual workLocal areaShift work$50k - $125k
...annually + bonus + benefits. This information represents the expected on-target earnings for this... ...Establish and maintain a high level of customer satisfaction Qualifications 2-3+ years... ...to anyone within Achieve to market your services or candidates. All inquiries should be...Base plus commissionHourly payPermanent employmentContract workRemote workWork from homeShift work$22.5 per hour
Inbound Chat Sales Representative - Location: Tempe, AZ - Requisition ID: 048DI - Job: Sales... ...via chat, presenting solutions that save customers time and money. Collaborate with cross‑... ...prompt, compassionate, and effective service. During a Typical Day Connect with clients...Hourly payMonday to FridayWeekend work$45k - $56k
...OF ADVANCING TECHNOLOGY in Tempe, AZ seeks a Student Account Specialist. In this full-time role, you will provide exceptional customer service while managing student accounts. Responsibilities include updating ledgers, issuing statements, and answering student inquiries...Full timeUniversity of Advancing Technology
Tempe, AZ1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- airport customer experience specialist Tempe, AZ
- customer support representative Tempe, AZ
- service person Tempe, AZ
- work from home customer service advisor Tempe, AZ
- e-commerce customer service representative Tempe, AZ
- client engagement specialist Tempe, AZ
- spanish customer service representative Tempe, AZ
- customer service representative entry level Tempe, AZ
- warehouse customer service representative Tempe, AZ
- food service sales representative Tempe, AZ