Business Development Executive

Business Development Executive

The Business Development Executive is responsible for driving sales revenue and business growth by developing new client relationships and maintaining existing customer accounts. This role serves as the primary point of contact between Legacy Group and its clients, coordinating with internal teams to deliver timely, effective solutions that meet client needs and support organizational objectives.

Position Competencies

• Initiative - Takes proactive action, identifies and pursues new opportunities, and drives initiatives through to completion with persistence and accountability.
• Results Driven - Defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement.
• Negotiation - Effectively negotiates to achieve mutually beneficial agreements while protecting company profitability and client satisfaction.
• Relationship Management - Builds and maintains strong, long-term relationships with clients to foster trust, and continued business growth.
• Sales Acumen - Demonstrates strong business and market awareness to identify opportunities, position solutions effectively, and consistently drive revenue growth.
• Customer Service - Demonstrates responsiveness and professionalism in communication with clients and vendors, understands the urgency of requests, and provides timely interim solutions to address immediate issues.

Duties and Responsibilities

• Identify and pursue new business opportunities, build relationships, while promoting Legacy Group services.
• Conduct proactive outbound prospecting activities, including cold calling to generate new business opportunities and expand the sales pipeline.
• Qualify prospective clients by assessing business needs, challenges, and opportunities to determine alignment with Legacy Group's services.
• Achieve or exceed assigned sales targets and revenue objectives through strategic account management and business development.
• Develop and maintain strong, long-term relationships across all retail market verticals.
• Serve as a trusted advisor to clients, understanding their business opportunities, challenges, and goals.
• Plan and organize daily work schedules, client meetings, and travel as needed.
• Track and document all prospecting activities, client interactions, and follow-up actions within Salesforce.
• Follow up on marketing campaigns, and inbound inquiries to convert leads into qualified sales opportunities.
• Develop and deliver presentations to prospective clients, effectively showcasing Legacy Group's services.
• Identify opportunities to expand existing accounts through upselling, cross selling and value-added solutions.
• Provide accurate sales forecasts and pipeline updates to executive management on a regular basis.
• Collaborate with internal teams such as operations, to deliver customized solutions that meet client needs.
• Negotiate contracts and pricing agreements to close deals while maximizing profitability and client satisfaction.
• Investigate and resolve client complaints by analyzing issues, recommending solutions, and communicating with management.
• Embrace and share organizational initiatives, company culture, and values.
• Other duties as assigned.

Qualifications

• High School Diploma or equivalent required. Bachelor's degree preferred.
• Must have five (5) plus years of progressive sales experience.
• Proficiency with CRM systems, sales reporting tools, and Microsoft Office or similar business applications.
• Demonstrated success in outbound prospecting, cold calling, and generating qualified sales opportunities.
• Strong organizational skills.
• Excellent written and verbal communication skills, with the ability to convey information clearly to staff, customers, and executives. Demonstrated ability to build and maintain strong client relationships, ensuring high levels of customer satisfaction.
• Capacity to utilize critical thinking skills to quickly interpret customer needs and effectively communicate appropriate solutions.
• Strong presentation skills that influence decision-making and strengthen client relationships. Ability to confidently initiate conversations with prospective clients and build rapport with key decision-makers.
• Excellent time management skills, with the ability to balance prospecting, client meetings, travel, and administrative tasks.
• Team player.

Legacy Group Enterprises, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.