Technical Service Representative

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COMPANY OVERVIEW

Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us. As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we’re ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We’re in every construction market. Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build your ambition. Join the Malarkey team, innovators in roofing technology with pioneering rubberized asphalt shingles designed for superior durability and sustainability. At Malarkey, we take pride in our most important asset - our employees. We’re seeking a Technical Service Representative who's ready to be part of our mission to manufacture and deliver innovative, performance-driven building products with unmatched service and integrity. Our focus is creating longer-lasting, environmentally responsible roofing solutions that can withstand all weather conditions. Job Title: Technical Service Representative | Req ID: 17478 | HR Contact: Elizabeth Bertapelle | Location: Building Envelope - Corp Portland, OR ABOUT THE ROLE The Technical Services Representative will collaborate with the Technical and Claims Departments to address cross-functional, high-impact problems. WHAT YOU'LL ACCOMPLISH Responsible for working with inspectors on schedules and submitting schedules to the Technical Director each week. Responsible for maintaining/reviewing all in-progress projects submitted by Inspectors each week. Handles inquiries from building owners, contractors, architects, consultants, distributors, code officials, insurance industry personnel, and sales representatives via phone and/or email. Capable of representing Malarkey on pre-job inspections with sales. Review reports from on-site inspections this week. Ensure non-conforming field issues are elevated to the Technical Director as required. Travel with inspectors on a quarterly basis. Demonstrate a commitment to communicating, improving, and adhering to health, safety, and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors. WHAT WE’RE LOOKING FOR Field of Study Preferred: Required Work Experience: 5years of roofing or similar industry experience Travel Requirements: 10% Additional Requirements: RRO accreditation preferred. This position requires a moderate degree of physical labor, including the ability to climb ladders and walk on sloped surfaces. It is subject to hot and cold temperatures found on jobsites in various weather conditions. Successful candidates must adhere to all safety protocols and proper use of Amrize-approved Personal Protection Equipment (PPE), including but not limited to respirators. Employees who are required to wear respirators must be clean-shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests. WHAT WE OFFER Competitive Pay: $70,000-$85,000 Retirement Savings: Choose From 401(K) Pre-Tax and/or Roth After-Tax Savings Employee Stock Purchase Plan Medical, Dental, Disability, and Life Insurance Holistic Health & Well-Being Programs Flexible Spending Accounts (FSAs) For Health and Dependent Care Vision and Other Voluntary Benefits and Discounts Paid Time Off & Paid Holidays Paid Parental Leave (Maternity & Paternity) #MALARKEY Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest; however, only those selected for an interview will be contacted. BUILDING INCLUSIVE WORKSPACES At Amrize, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you’ll have the chance to build your ambition! Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.Amrize North America Inc. participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the United States. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email View email address on click.appcast.io. This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process. While we sincerely appreciate all applications, only candidates selected for an interview will be contacted. PROTECT YOURSELF FROM RECRUITMENT FRAUD The only way to apply for a position at Amrize is through our official Careers website. Be cautious of unsolicited offers or requests for information from other sources. Learn how to protect yourself from recruitment fraud here: Fraudulent Job Offers Policy #J-18808-Ljbffr Amrize