Manager, Business Development

Job Description

Job Description

Job Description: Business Development Manager
Company: Endurant Disaster Recovery
Location: Memphis, TN
Job Type: Full-Time
Reports to: Director of Sales / General Manager

About Endurant Disaster Recovery

Endurant Disaster Recovery is a leading provider of residential and commercial restoration services. When disaster strikes, our dedicated team is on the call 24/7 to restore peace of mind and get our clients' lives back to normal. We specialize in restoring properties damaged by water, fire, smoke, and storms. Our comprehensive services include water mitigation, mold remediation, asbestos abatement, and biohazard/crime scene cleanup. At Endurant, we pride ourselves on our rapid response, professionalism, and unwavering commitment to quality and customer satisfaction.

Position Summary

Endurant Disaster Recovery is seeking a highly motivated and results-driven Business Development Manager to drive our growth in the residential and commercial sectors at newly acquired business unit. The ideal candidate will be a dynamic networker with a proven track record in sales or business development, preferably within the restoration, insurance, or construction industries. You will be responsible for building and maintaining strong relationships with key referral sources, identifying new business opportunities, and serving as a brand ambassador for Endurant in the community.

Key Responsibilities

• Develop and Execute Sales Strategy: Create and implement a strategic business development plan to expand the company’s customer base and achieve sales targets.
• Build Referral Networks: Proactively identify, cultivate, and maintain strong, long-lasting relationships with key referral partners, including but not limited to:
  • Insurance Agents and Adjusters
  • Plumbers and HVAC Contractors
  • Property Managers and Facility Managers
  • Real Estate Professionals
  • First Responders and Law Enforcement Agencies

• Generate Leads and Close New Business: Drive sales through cold calling, networking events, presentations, and client meetings. Act as the primary point of contact for new commercial and residential restoration opportunities.
• Promote Core Services: Effectively communicate the value and benefits of Endurant's full range of services, including water mitigation, mold remediation, asbestos abatement, and crime scene/biohazard cleanup.
• Client Relationship Management: Ensure a seamless and positive client experience from initial contact through project completion, fostering loyalty and repeat business.
• Market Intelligence: Stay informed about industry trends, market activities, and competitors. Provide feedback and insights to the management team to inform business strategy.
• Brand Ambassadorship: Represent Endurant at industry trade shows, community events, and association meetings to enhance brand recognition and generate leads.
• Sales Reporting: Maintain accurate records of all sales and prospecting activities in the company CRM system, and prepare regular reports on progress and results.

Qualifications and Skills

• Experience:
  • Minimum of 3-5 years of proven experience in outside sales, business development, or account management.
  • Experience in the disaster restoration, construction, or insurance industry is strongly preferred.
  • Demonstrated history of meeting and exceeding sales quotas.
• Skills:
  • Exceptional networking, interpersonal, and communication skills.
  • Strong presentation and negotiation abilities.
  • Self-motivated and able to work independently with a high level of drive and ambition.
  • Excellent organizational and time-management skills.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software (e.g., Salesforce, DASH).
• Requirements:
  • Valid driver’s license and reliable transportation are required.
  • Ability to work flexible hours, including occasional evenings or weekends for networking events.
  • High school diploma or equivalent; Bachelor’s degree in Business, Marketing, or a related field is a plus.