Patient Services Representative

Non-Clinical - Administrative/Patient Services Representative

Location: Culver City, CA

Onsite Flexibility: Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 3 months
• Pay Rate: $22.00 / Hour (USD)
• Shift / Schedule: Day shift, 8:00 AM – 5:00 PM (5x8 Hours)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

This role serves as a Patient Services Representative in an outpatient clinic or medical office setting, acting as the primary point of contact for patient relations both in person and by phone. The position supports a broad range of front-office administrative functions including patient check-in/check-out, insurance verification, referral processing, and appointment scheduling.

Key Responsibilities

• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains policies, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines

Required Skills

• Experience with medical insurance, referral processes, and benefit plans
• Ability to read, understand, and respond to detailed oral and written instructions

Preferred Skills

• Experience with CS-Link/Epic
• Understanding of medical terminology

Education Requirements

• High school diploma (HSD) or GED required

Required Experience

• 1 year of recent experience working in an outpatient clinic or medical office setting

Nice-to-Have Experience

• 2 years of recent experience working as a Patient Services Representative

Work Environment / Physical Requirements

• Flu vaccination required (no declinations/no exemptions)
• Float location available at Playa Vista, CA

Important Notes

• These statements describe the primary duties and responsibilities of the job and are not intended to be an exhaustive list of all tasks. Other work duties may be assigned at any time with or without notice.

About the Client

This healthcare organization operates outpatient clinics and medical office settings across Southern California, including locations in Culver City and Playa Vista. The organization employs patient services representatives, surgical scheduling coordinators, authorization representatives, and other healthcare administrative professionals who support high-volume, patient-facing operations across its clinical network.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-08639

Industry: Healthcare