Accounts Receivable Clerk

Accounts Receivable Clerk & Office Manager Who We Are: Guardian Restoration Partners is building a national platform in the restoration and field services industry. We value results, integrity, and putting customers first. We are a high-growth, private equity–backed company focused on supporting partners, expanding the Guardian network, and making a positive impact across organizations. What we need Guardian Restoration Partners is seeking a highly organized and customer-focused Accounting Clerk and Office Manager to support our Kaukauna, WI operation. This role serves as the administrative hub of the office, overseeing accounts receivable, collections, payroll support, and vendor administration while managing day-to-day office operations. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment, with strong organizational skills and experience managing collections conversations. Key Responsibilities Accounts Receivable & Collections Manage the accounts receivable process, including customer aging reports and payment tracking. Proactively communicate with customers, insurance carriers, and commercial clients regarding outstanding invoices. Process customer payments, reconcile accounts, and document collection activity. Partner with Operations to resolve billing discrepancies and ensure timely invoice completion. Escalate delinquent accounts when necessary and support month-end reporting and cash collection goals. Office Administration Audit employee timesheets and process payroll through ADP. Oversee daily office operations to maintain an organized, efficient, and professional workplace. Answer and route incoming calls, greet visitors, and serve as the primary administrative point of contact. Manage office supplies, mail, shipping, office equipment, and employee devices. Maintain organized electronic and paper filing systems. Assist leadership with reporting, scheduling, onboarding documentation, and other administrative projects. Operational Support Provide administrative support for project managers and field operations. Maintain accurate customer, vendor, and job records within company systems. Coordinate communication between customers, office staff, and field teams. Support compliance documentation, recordkeeping, and general business operations. Qualifications 5+ years of experience in accounts receivable and collections. 2+ years of office management and administrative operations. Proven success managing accounts receivable and collections. Strong customer service, communication, and relationship-building skills. Excellent organizational skills with exceptional attention to detail. Ability to prioritize multiple responsibilities in a fast-paced environment. Proficiency in Microsoft Office, particularly Excel and Outlook. Experience with Sage, QuickBooks, Albi, or similar accounting/restoration management software is preferred. Ability to handle confidential information with professionalism and discretion. What Makes You Successful You communicate confidently and professionally while managing collections. You are highly organized and continuously look for ways to improve processes. You take ownership of your work and follow through on commitments. You build positive relationships with customers, vendors, and teammates. You adapt easily, manage competing priorities, and enjoy supporting a collaborative team. Why Join Guardian? We are building a team that cares about doing great work and supporting one another. We empower our employees to make an impact, improve processes, and grow with our expanding organization. Total Rewards Competitive Compensation 401(k) with Company Match Paid Time Off Monday–Thursday 4x10 Schedule Career Growth Opportunities within a stable, growing organization Compensation The base salary range is $85,000 to $95,000, plus eligibility for an annual bonus. Actual compensation will depend on skills, experience, and location. Location In-office role Monday–Thursday | Four 10-hour days onsite in Kaukauna, WI. #J-18808-Ljbffr