Business Office Manager

Job Description

Job Description

Join a Team That Values Excellence

A growing skilled nursing and rehabilitation organization is seeking an experienced Business Office Manager to oversee the day-to-day financial and administrative operations of one of our facilities. This confidential opportunity is ideal for a detail-oriented leader who thrives in a fast-paced healthcare environment and is passionate about accuracy, customer service, and regulatory compliance.

If you have long-term care business office experience and enjoy leading a team while making a meaningful impact on residents and families, we'd love to hear from you.

Responsibilities

• Oversee the daily operations of the Business Office.

• Supervise and mentor Business Office staff.

• Manage resident trust accounts and petty cash.

• Coordinate private pay billing, collections, and accounts receivable.

• Verify insurance coverage and maintain accurate financial records.

• Work closely with Admissions, Social Services, Nursing, and Corporate Billing to ensure accurate resident financial information.

• Assist residents and families with billing questions and financial matters.

• Process Medicaid applications and redeterminations as needed.

• Ensure compliance with federal, state, and company regulations.

• Maintain confidentiality of resident financial information.

• Prepare reports, reconcile accounts, and assist with month-end processes.

• Support audits and regulatory surveys.

• Perform additional duties as assigned.

Qualifications

• Minimum of 2 years of Business Office Manager experience in a Skilled Nursing Facility (SNF) required.

• Knowledge of Medicare, Medicaid, Managed Care, and private pay billing.

• Experience with accounts receivable, collections, and resident trust funds.

• Strong understanding of long-term care reimbursement.

• Excellent organizational, communication, and customer service skills.

• Proficiency with Microsoft Office and electronic healthcare systems.

• Ability to prioritize multiple responsibilities while meeting deadlines.

• High level of professionalism and attention to detail.

Preferred Qualifications

• Experience with PointClickCare (PCC) or other long-term care software.

• Previous supervisory or management experience.

• Knowledge of Pennsylvania Medicaid processes (if applicable).

Benefits

• Competitive salary

• Medical, Dental, and Vision Insurance

• 401(k)

• Paid Time Off (PTO)

• Company-paid life insurance

• Employee Assistance Program

• Professional development opportunities

• Supportive leadership team

• Opportunity for career growth within a growing healthcare organization

We are an Equal Opportunity Employer and are committed to creating an inclusive workplace where all employees are treated with dignity and respect. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.