Administrative Assistant

Administrative Assistant

NFI Massachusetts, Inc. is seeking a highly organized and detail-oriented full-time Administrative Assistant to support the day-to-day operations of our year-round school and Intensive Residential Treatment Program (IRTP) in Westborough, MA. This position plays a vital role in maintaining efficient program operations while supporting staff, clients, school and leadership within a fast-paced, trauma-informed residential treatment setting serving adolescents with complex emotional, behavioral, and mental health needs.

Essential Responsibilities

• Types a variety of documents including correspondence, forms, reports, purchase orders, etc.
• Enters a variety of data into the computer; verifies statistical and other records for accuracy and completeness; enters and retrieves sensitive and restricted information into the computer system
• Enrolls students; generates, updates and maintains academic records; prepares class and meal rosters; transfers records; verifies student and parent information; reviews and enters disciplinary actions into the Powerschool computer system
• Prepares and verifies enrollment reports; informs teachers of custody changes; notifies food services of changes
• Coordinates and assists with processing accounts payable, purchasing, payroll, budgetary and other financial data; reconciles invoices with payment vouchers; prepares bills; performs calculations and posts to statistical and other records applying knowledge of regulations; maintains inventories and orders supplies
• Maintains school website, links, data and graphics; troubleshoots personal computer and peripheral equipment in classrooms and computer lab; generates work orders when necessary
• Assists in the preparation and distribution of flyers, informational materials and newsletters
• Operates a variety of standard office equipment; performs light maintenance on copiers
• Processes incoming and outgoing mail

Qualifications

• High school diploma or equivalent required; associate degree preferred
• Previous administrative or office support experience preferred
• Experience in human services, behavioral health, healthcare, education setting, or non-profit settings preferred
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, and Publisher
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple priorities and meet deadlines in a dynamic work environment
• Excellent interpersonal, communication, and customer service skills
• Ability to work independently while collaborating effectively as part of a team

Salary: $24 - $26 per hour | Status: Full-time

NFI Massachusetts offers a comprehensive benefits package for full-time employees, including:

• Medical, Dental & Vision Insurance (multiple plan options)
• 403(b) Retirement Plan with potential employer match
• 3 Weeks Paid Vacation + 11 Paid Holidays + Paid Sick Leave
• Company-Paid Life & Long-Term Disability Insurance
• Tuition Reimbursement (up to $2,500 per year)
• Flexible Spending Accounts (FSA)
• Employee Assistance Programs (EAPs)
• Voluntary Benefits: Pet Insurance, Home & Auto, Legal Plan & more!
• Employee Referral Bonus Program

NFI Massachusetts Inc., is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We seek to empower individuals and support the diversity and inclusivity within our workforce.

NFI Massachusetts participates in E-Verify to confirm employment eligibility as part of the I-9 verification process.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.