Sous Chef Manager

Restaurant Manager / Sous ChefSalary Range $70,915 - $88,644*Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and "Retail-tainment" initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets.As the Restaurant Manager / Sous Chef you will promote the excellence of a Neiman Marcus store by building a professional team, driving top-tier guest experiences through quality food and outstanding customer service, managing catering and special events, and overseeing key Restaurant initiatives.Restaurant Strategy & Administration:Monitors and documents daily food inventories to minimize food waste, yielding resources to work towards proper food costsMaintains sufficient skills and knowledge for all kitchen roles to fill in for positions as neededMaintains all Health and Sanitation standards as directed by NMG, local and federal health departments, and third-party sanitation auditorsChecks each Cook's station daily to monitor preparation readiness for serviceOversees maintenance of excellent quality and cleanliness across all dining rooms and kitchensOversees adherence to Health and Safety standards in work areasDrives restaurant to achieve and maintain a 90% score or better on seasonal shop reports and sanitation evaluationsUpkeeps current recipe book daily detailing specials, soups, and daily menu itemsWorks closely with front waitstaff to support smoothly-running kitchen operationsCreates and executes all daily specials and soups by teaching each designated kitchen station rolesMonitors, organizes, and expedites all plates leaving the kitchenMaintains current and accurate paperwork from POS reports while monitoring restaurant success compared to the bottom lineManages inventory amounts, batch invoices, and month-end forecastsWorks with supervisor to order food and supplies in accordance with Corporate Purchasing ContractsMonitors daily food costs to maintain planned food cost percentagesMonitors plating to consistently deliver plates according to set specificationsTrains (or allocates training for) kitchen workers in respective areas of responsibilityPartners with Human Resources on coaching and counseling of kitchen AssociatesWorks closely with supervisor on catering needs of special eventsDrives a professional and courteous environment in all dining roomsMaintains an active role in the front dining room procedures, driving team to maintain an efficient work environment both inside and outside of the kitchenPlans, executes, and / or supports special promotions and events for restaurantMaintains a professional, courteous kitchen environment (e.g., uniform upkeep, employee relations)Executes food and supplies orders in accordance with Corporate Purchasing ContractsMaintains close, professional relationship with all restaurant vendorsKeeps menus current by maintaining personal knowledge (e.g., reading cookbooks, magazines, and food journals)Oversees menu pricing, maintaining set percentagesAssociate Development:Enforces Neiman Marcus policies and proceduresResponsible for coaching and counseling direct reportsOversees restaurant Associates in completing daily tasksProvides feedback, conflict resolution, and disciplinary action for AssociatesWorks with Human Resources Manager on matters relevant to Associates (e.g., training, payroll, benefits)Communications:Communicates daily with restaurant management team regarding scheduling, profit and loss reports, upcoming events, and any employee-related concernsCommunicates effectively and daily with all culinary team members and dish crewPartners with Regional Director of Restaurants to ensure store is running smoothlyProvides relevant updates in weekly department manager meetingRelays relevant news concerning the restaurant to other department managersRelays pertinent information and updates to restaurant staffWhat You Will Bring:4-6 years of relevant experience4-year degree preferredProven track record achieving business resultsHistory of leading, motivating, and coaching teams to achieve objectivesBasic financial acumenExcellent oral and written communication skillsStrong attention to detailExcellent interpersonal skills with ability to effectively and tactfully advise, counsel, coach, resolve conflict, and negotiate within all levels of an organizationThorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebookExceptional customer service and problem-solving skills"Win together" mentalityBasic proficiency with MS Office Product Suite, advanced proficiency preferredRole requires standing, bending, climbing stairs, and lifting and carrying 35 poundsAssociates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidaysYour Life and Career at Neiman Marcus:Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformationExposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporateComprehensive benefits package for all eligible full-time employees (including medical, vision and dental)An amazing employee discount