Senior Customer Success Leader - SaaS Growth & Retention
$100k - $125kZenoti
A leading software provider in beauty and wellness is seeking a Customer Success Manager to ensure successful client engagement with their platform. This role involves building relationships with key stakeholders, leveraging data to improve customer retention, and collaborating across teams to enhance the user experience. Ideal candidates will have a background in SaaS or customer-facing roles, strong problem-solving skills, and proficiency in CRM tools. The position offers a competitive salary between $100,000 and $125,000 USD. #J-18808-Ljbffr Zenoti
- IBM is seeking a passionate and organized Customer Success Manager (CSM) to work with large clients in Seattle, focusing on the adoption of their SaaS solutions. The ideal candidate will have a strong background in customer success and a demonstrable capacity to manage...Senior
- Jobtailor seeks a seasoned senior leader to oversee multipurpose customer-facing functions, including customer success, strategic accounts, and experience initiatives... ...with executive leadership to drive growth through improved retention, expansion, and operational...Suggested
- ...looking for a self-driven, growth-minded account manager... ...proven track record of success to join our hybrid-US-... ...owner for each of your customers to guide them in... ...for customer adoption, retention, and revenue growth. Account... ...Will Need ~3+ years of SaaS experience in account...SuggestedContract workWork at officeRemote work3 days per week
$200k
Saviynt is looking for a Senior Customer Success Manager to enhance customer loyalty and adoption across our Scale business segment, managing... ...The ideal candidate will ensure customer satisfaction, retention, and growth by providing strategic insights, managing renewal...Senior- ...Salesforce is seeking a seasoned Customer Success Manager to own the executive‑level relationship with high‑value clients in our Technology,... ...measurable outcomes across their lifecycle. The role requires deep SaaS experience, multi‑product adoption, and hands‑on familiarity...Senior
- A leading tech firm is seeking a Senior Customer Success Manager in Bellevue, WA. This strategic role demands exceptional communication skills and 5-6 years of experience in Customer Success or SaaS. Key responsibilities include driving business impact for complex customers...SeniorWork at office
- ...acting as the primary financial partner for senior leaders. This role entails ownership of... ...strategy and budgeting, aimed at driving growth and efficiency. The ideal candidate will... ...finance experience, particularly in public SaaS environments, and demonstrate strong financial...Senior
- Pipe17 in Seattle is seeking a Customer Success Manager responsible for a portfolio of LATAM customers. The role involves managing customer relationships, driving retention, and overseeing account growth initiatives. The ideal candidate will work closely with customers...
$150.1k - $227k
...months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM,... ...Customer Success, Account Management, or a strategic customer-facing SaaS role. Proven experience managing large, complex enterprise...Senior- Liberty Mutual Insurance seeks a Senior Analyst, Auto Product Design to optimize the end-to-end auto product experience, focusing on new business growth and retention across quote, lifecycle events, and policy management. The role partners with Distribution, Data Science...Senior
- ...stakeholders in Washington. This role involves strategic business partnership, financial modeling, and operational analysis for a high-growth SaaS organization. The ideal candidate will have 5+ years of experience in finance roles, expertise in building financial models, and...SeniorFlexible hours
$138.38k - $188.95k
...strong consultative mindset. This position is crucial for ensuring an exceptional candidate experience while supporting organizational growth. A competitive salary and benefits package is offered, with a salary range of $138,375 - $188,945 for Washington candidates. #J-18...Senior- Scribd, Inc. is seeking a Senior Analytics Lead in Seattle, Washington. The ideal candidate will own analytics for Customer Operations, partnering with various teams to drive... ...environment focusing on customer success metrics, retention analysis, and AI-driven insights,...SeniorFlexible hours
- ...Senior Technical Account Manager – Seattle... ...offering a SaaS-based platform... ...Their Solution Success team bridges technical... ..., guiding customers from pre‑sales... ...key technical leader within the Solution... ...expansion, and retention, identifying... ...‑paced, high‑growth environments, balancing...Senior
- ...Customer Experience Lead We are looking for... ...experience team (support, success, and related... ...resolution rates, retention, etc.) Build a strong... ...(ideally in a SaaS environment) Hire,... ...Act as a hands-on leader—willing to dive into... ...easier. Grit & Growth Mindset:We’re always...Remote work
- ...Senior Enterprise, Account Manager... ...Insights is a leader in technology intelligence... ...drives revenue growth and competitive... ...for our customers. We're hiring... ..., adoption, retention, renewal, and expansion... ...sales/customer success tools to... ...experience in data, SaaS, or B2B tech is...Senior
- Salesforce is seeking an experienced Customer Success Manager to drive business impact for complex customers in Seattle. This role demands strong strategic leadership, exceptional communication skills, and a deep understanding of Tableau. You will cultivate relationships...SeniorWork at officeFlexible hours3 days per week
$111.7k - $196.3k
...create better customer experiences through... ...: Own the growth of next... ...visibility with senior leadership, ownership... ...Enable successful customer outcomes... ...Genesys as a thought leader in public... ...technologies, SaaS, IaaS, CPaaS, DBaaS... ...loyalty, growth and retention while...SeniorContract workLocal areaWork from homeWorldwideFlexible hours- ...leading technology company in the beauty sector is seeking a Customer Success Lead. The role involves guiding customers through product adoption... .... The position offers a competitive salary in a dynamic, growth-focused environment. Join the mission to revolutionize...
$130k - $170k
Nitra is seeking a Customer Success Lead to develop a team of Customer Success Managers for its SMB and mid-market healthcare clients. This pivotal role will focus on customer utilization, retention, and expansion across Nitra’s fintech, marketplace, and AI software products...$145k - $165k
Via is looking for a Senior Partner Success Manager in Seattle to manage relationships with cities and transportation operators. You will lead... ...service performance, and build long-term partnerships for revenue growth. The ideal candidate has 7+ years of experience in client-...SeniorContract work- A prominent audio entertainment service in Seattle is seeking a Senior Technical Program Manager to enhance customer retention across various service tiers. This role involves influencing cross-functional initiatives and ensuring high-impact product improvements. Ideal...Senior
$145.9k - $205k
...exceptional Product Analyst to enhance our platform by analyzing user behavior and engagement. This role directly impacts strategic growth during rapid innovation in AI. You'll collaborate cross-functionally to develop actionable insights and influence product strategy...Senior- ...Account Manager for their Seattle office focused on growth and retention in HR Services. The role involves managing customer relationships and ensuring they realize value... .... Ideal candidates should have 3+ years in SaaS account management or sales, with a proven track...Work at office
- ...Senior Account Manager This role is pivotal... ...and supporting customer relationships... ...performance improvement, growth, and retention across a... ...including C-Suite leaders, General Managers... ...Marchex Customer Success Team is dedicated... ...within automotive, SaaS, Martech, or...SeniorContract workTemporary workRemote workFlexible hours
- SMARTSHEET is seeking a Principal Customer Success Manager in Bellevue, WA, to build high-value relationships with large customers. The role... ...requires 10+ years of Customer Success experience, preferably in a SaaS model. The ideal candidate will manage a diverse business book...Remote work
- Google Cloud is seeking a Senior Product Manager for Compute in Seattle. This onsite... ...building trusted relationships with customers and translating their business needs... .... You will own strategies that drive growth and customer success in a dynamic market. As a member of...Senior
$157k - $197k
Director- Customer Success - Enterprise Accounts (SaaS) Seattle, Washington, United States Zenoti... ...improving customer retention and spending. Our platform... ...workshops, business reviews, growth feature insights, and... ...environment with industry leaders. Opportunities for professional...Local area- Zenoti, located in Seattle, is seeking an Enterprise Customer Success Senior Manager to manage a portfolio of high ARR customers. You will work closely with sales and technical teams to drive customer success and engagement, providing proactive workshops and business reviews...Senior
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