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Area Servicetechniker DACH / Service Manager DACH

Antal International

Deine neue berufliche Welt, manifestiert sich im Service von hochmodernen und innovativen Küchengeräten, die Du an neue und etablierte Kunden (über den Handel) im Servicebereich betreuen werden. Durch Dein Geschick im Service wirst Du das bestehende Wachstum und den weiteren Ausbau der Marktpräsenz unseres Mandanten weiter vorantreiben. Ihr Aufgabenbereich Technische Leitung des Pre- und Post-Sales für den deutschsprachigen Markt. Weiterentwicklung des Servicenetzes in der DACH Region gemäß den Richtlinien der Geschäftsführung. Verwaltung von Wartungsverträgen für Schlüsselkunden Verwaltung von Produktgewährleistungsrichtlinien Unterstützung ausländischer Distributoren bei der Organisation und Verwaltung ihres Kundendienstes Organisation von Vor- und Nachverkaufskursen Management von technisch-kommerziellen Meetings zur Präsentation von Produkten für Kunden Kaufmännische technische Unterstützung durch die Teilnahme an Messen und Veranstaltungen Verbesserung der Effizienz des Kundendienstes Koordination und Kontrolle der korrekten Durchführung von Service-Management-Aktivitäten, Gewährleistung von Kundenzufriedenheitsstandards in Bezug auf die erbrachten Dienstleistungen (KPI) und Einhaltung von Unternehmenszielen und Kostenbeschränkungen Koordination und Verwaltung der Bereitstellung von technischen Schulungen für Kunden (technische Hilfszentren und Vertriebshändler) Koordination des Managements von Nichtkonformitäten zur Produktverbesserung Abgeschlossene Berufsausbildung oder technisches Studium Fließende Deutsch- und Englischkenntnisse in Wort und Schrift 5+ Jahre Erfahrung in der Rolle in modernen und strukturierten industriellen Kontexten gesammelt. Sie nehmen gerne die Verantwortung an. Ihre hervorragende zwischenmenschliche und kommunikative Fähigkeiten, Sensibilität und soziale Intelligenz, die für das Beziehungsmanagement, Autonomie und organisatorische Fähigkeiten nützlich sind. Zuverlässig, selbstmotiviert und Kundenorientiert Führerschein Reisebereit innerhalb Deutschland (/DACH) (40-50%), teils international Unser Angebot Aufstiegsmöglichkeit / Karriereentwicklung Attraktives Gehaltspaket Die Möglichkeit zum Wachstum der Firma beizutragen Firmenwagen zur privaten Nutzung Sollten Sie sich in dieser herausfordernden Position wiederfinden und/oder Fragen haben, so wenden Sie sich an Ihren Ansprechpartner von Antal International GmbH Herr Edward Moore per Email View email address on click.appcast.io Für Rückfragen erreichen Sie Herrn Edward Moore unter: View phone number on click.appcast.io #J-18808-Ljbffr Antal International

Vacancy posted 1 day ago
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