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Strategic Accounts CSM — AI-Powered Enterprise Growth

Genesys

Genesys is seeking a Sr. Customer Success Manager to lead a portfolio of strategic enterprise accounts in the West and Central US region. You will serve as the primary contact and trusted advisor, orchestrating cross-functional resources across Professional Services, Support, Product and Sales to drive value realization and renewal. You will develop customer success plans, drive quarterly business reviews, monitor health metrics, and expand adoption. #J-18808-Ljbffr Genesys

Vacancy posted 3 days ago
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