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Remote Tier 2 Help Desk & IT Generalist

GovCIO

Albany, NY
  • Remote job

GovCIO is seeking a Help Desk Analyst/IT Generalist to support a legacy VA application. This full-time, fully remote role delivers professional end-user support, manages tickets, and maintains knowledge articles. You will work Monday–Friday, 8 a.m. – 5 p.m. ET, interacting with federal stakeholders and helping improve help desk processes. A bachelor’s degree and 2–5 years of experience, plus Office apps and ServiceNow proficiency, are required. #J-18808-Ljbffr GovCIO

Vacancy posted 4 days ago
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