Business Development Manager - Soft Design Solutions, Mid-South

Description

Business Development Manager - Soft Design Solutions - Mid South

The Best Experience Company:


Our tagline is "The Best Experience Company." More than just a set of words, it represents the essence of who we are at Springs Window Fashions. As North America's premier window covering company, we're committed to creating the Best Experience for our associates, consumers and end users, business partners, and communities. We want you to join our team of passionate self-starters who believe the world is full of Best Experience opportunities. So, if you're excited about the thought of a Best Experience career with a team focused on creating Best Experiences for all, we want to hear from you!


Dealer Sales Team:
The Dealer Sales Team is a collaborative, growth-driven organization focused on expanding the soft categories through inspired design, technical expertise, and strategic market development. The Business Development Manager plays a pivotal role in accelerating soft product growth by serving as the design and technical authority for independent dealers across the region, with a primary focus on penetrating and developing the Interior Decorator market. Acting as the main point of contact pre and post-order, this role ensures seamless execution while partnering closely with Territory Sales Managers and best-in-class Customer Service team to strengthen Dealer relationships, drive adoption, and elevate the overall soft business.


Objectives & Outcomes:


The Business Development Manager is the subject matter expert and business owner for soft window treatments, including drapery, Roman shades, and fabric-based solutions within a defined sales region. Blending technical expertise with interior design insight, this role supports dealers, designers, and decorators in delivering beautifully designed, high-performing soft solutions that meet both aesthetic and functional objectives.


The Business Development Manager is accountable for driving soft category growth, elevating design confidence across the dealer network, and ensuring exceptional execution from specification through installation and customer experience. With a primary focus on developing and penetrating the Interior Decorator market, this role partners closely with Territory Sales Managers (TSMs), Regional Sales Managers (RSMs), design-focused dealers, and Customer Service to serve as a trusted advisor strengthening relationships, influencing design decisions, and accelerating profitable growth in the soft business.


Design & Program Expertise

• Serve as the regional design authority for Soft Programs, blending interior design best practices, fabric expertise, and technical knowledge to drive adoption and growth within the Interior Decorator and Designer communities.

• Lead with CEU-based education and advanced design application expertise, acting as a professional liaison with ASID and IDCEC (supplemented by IDS) to build credibility, strengthen industry relationships, and position the brand as a trusted design resource.

• Partner on complex and design-driven projects as a consultative expert advising on fabric selection, fullness, proportion, layering, and decorative hardware to deliver elevated aesthetic and functional outcomes.

• Enable dealers, designers, and Territory Sales Managers through advanced, design-centric training that builds confidence in specifying, presenting, and selling soft solutions aligned with current design trends and Best Experience standards.

• Provide end-to-end design and technical support from specification through installation ensuring design intent is accurately executed, minimizing rework, and improving outcomes on complex applications.

• Represent Springs as a design-savvy, solutions-oriented partner, reinforcing the brand's reputation for elevated interior design expertise, technical excellence, and leadership in the soft category.

Requirements

Qualifications:

• High school diploma required; college degree preferred.

• 7+ years of sales experience; industry experience in window treatments or interior design preferred.

• Proven expertise in soft window treatments, including fabric selection, drapery design, and installation practices is a plus.

• Strong communication, presentation, and interpersonal skills.

• Ability to work independently and collaboratively across cross-functional teams.

• Proficiency in Microsoft Office and CRM systems.

• Strong phone presence and virtual presentation skills.

• Ability to travel up to 50% within the assigned region; valid driver's license and good driving record required.

• Comfort with hand tools, ladders, construction sites, and safety best practices.

• Creative problem-solving skills and a customer-first mindset.

How We Work to Deliver a Best Experience: Our Culture

• Our Core Value: We do the right thing, always

• Our Seven Cultural Behaviors

• Empowerment - We trust our people.

• Ownership - We take 100% responsibility for our roles actions, and results.

• Leadership - We all lead by example and talk direct with respect (DWR).

• One Team - We are One Springs Team.

• Customer First - We consider our customers' needs before every decision.

• Continuous Innovation - We are constantly learning, innovating, and improving.

• Speed - We define priorities and operate with a sense of urgency and agility.