Director of Product

Role Description

We are looking for a product leader to own and grow CRIO's EDC, eSource, and Integrations product lines, with a mandate to make our eSource-to-sponsor-EDC integration the best in the industry. The ideal candidate is energetic, self-motivated, hands-on, data-driven, and passionate about achieving strong outcomes for our customers and sponsors. You will lead the EDC, eSource, and Integrations teams, own the roadmap for our existing sponsor EDC integration, and define what "best in class" looks like for the future of eSource-to-EDC connectivity in clinical research.

NOTE: The EDC, eSource, and Integrations teams reflect this role's current scope. As CRIO's product portfolio grows, the specific teams and responsibilities under this role may evolve over time.

Key Responsibilities

• Product Strategy and Sponsor EDC Integration Vision: Own the product strategy for the EDC, eSource, and Integrations portfolio, and define and champion the strategic vision for a best-in-class integration between CRIO's eSource platform and sponsor EDC systems.
• Team Leadership and Talent Development: Build, lead, and grow a high-performing team of product owners across each team; attract and retain top product talent, and develop future product leaders through coaching and clear growth paths.
• Cross-Team Portfolio Leadership: Lead product planning and execution across each team in close partnership with the engineering manager, coordinating dependencies, budgets, and resourcing.
• Executive and Sponsor-Facing Communication: Represent the product strategy to executive leadership, the board, and enterprise sponsors; present roadmaps, business cases, and KPI results in a clear, compelling, and data-driven way.
• Market and Competitive Intelligence: Serve as the internal expert on the sponsor EDC landscape and eClinical integration standards.
• KPI Ownership and Data-Driven Decision-Making: Partner with senior leadership to define, quantify, and track the KPIs that determine the success of the sponsor EDC integration offering.
• Cross-Functional Stakeholder Alignment: Build and maintain strategic relationships with Engineering, Sales, Marketing, Customer Success, and sponsor/CRO partners.
• Design Partnership and UX Quality: Partner closely with design to ensure product requirements are clear and complete, and that resulting designs follow strong UX practices.
• Change Management: Lead adoption of new integration capabilities holistically, accounting for process, systems, data flows, documentation, and stakeholder communication.
• Portfolio and Backlog Governance: Oversee prioritization frameworks and backlog governance across each team.
• Risk and Trade-off Management: Identify, communicate, and mitigate product, technical, and compliance risk related to data exchange with sponsor systems.
• Mentorship Across the Team: Mentor product owners on each team, elevate their strategic and analytical capabilities.
• Agile and Delivery Excellence: Champion agile best practices across each team and partner with engineering leadership on release planning.
• Customer and Sponsor Advocacy: Engage directly with sponsors, CROs, and sites using or evaluating the integration.

Qualifications

• 8+ years' experience in software product management or product ownership, including 3+ years in a people-management or director-level capacity.
• Proven track record building, leading, and developing high-performing product teams.
• Demonstrated ability to translate company strategy into departmental goals for a sponsor EDC integration.
• Strong executive presence, with experience presenting to and influencing C-suite executives.
• Deep expertise in agile/scrum methodologies at scale.
• Strong technical depth in APIs, data integration/interoperability patterns, and sponsor EDC systems.
• Experience with budget ownership, resource planning, and headcount planning.
• Excellent written and verbal communication skills.
• Proven ability to build and maintain strategic relationships internally and externally.
• Experience recruiting, hiring, and retaining top product talent.
• Experience partnering with product owners to ensure product requirements are thorough.
• Experience with product discovery methodologies and frameworks.
• Background scaling an integration or data-platform product from early stage to a mature offering.
• Bachelor's degree or comparable experience in business or product management.

Preferred

• Experience in clinical research, eClinical, or healthcare technology.
• Deep understanding of eClinical vendor systems and workflows.
• Experience with 21 CFR Part 11, HIPAA, CDISC ODM, HL7 FHIR, and GDPR conformance.
• MBA or advanced degree.
• Product management certifications (CSPO, SAFe POPM, or similar).

Benefits

• Work from anywhere (US based).
• Unlimited PTO.
• 401k company match.
• Healthcare.
• Dental.
• Vision (Company Paid 100%).
• Life insurance.
• Professional Development Reimbursement.
• Work From Home Expense Reimbursement.

Equal Employment Opportunity

CRIO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business need without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other basis protected by federal, state, or local law.

Working Conditions

This is a full-time remote position. Occasional travel may be required based on business needs. Some flexibility in working hours may be needed to accommodate project schedules or time zone differences.

Disability Accommodation Statement

We are committed to providing reasonable accommodations to individuals with disabilities in the application and interview process. If you require accommodation to participate in the application process, please contact Human Resources to request assistance.

Salary Range

$170,000 --- $200,000