Sales Manager, SMB

Job Description Join the team redefining how the world experiences design. Where and how you can work Our flagship office is in Sydney, Australia, but we've made our way from down under, to hubs in Austin and San Francisco, which are now home to our US operations. This is a hybrid role based in Austin, Texas. What you’d be doing in this role As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve. At the moment, this role is focused on: Leading, coaching, and developing our high-performing SMB Outbound Account Executive teams across North America. Driving our outbound sales strategy including shaping coverage models, ICP targeting, segmentation, and outreach playbooks that support high-velocity growth. Ensuring excellence in pipeline management, forecasting accuracy, and strong SPICED methodology adoption across qualification and opportunity progression. Partnering closely with Marketing, RevOps, Product, Customer Success, Growth, and Sales Leadership to align on territory planning, campaigns, market insights, and resource allocation. Identifying operational gaps and scaling processes, tooling, workflows, and reporting to support a world-class SMB revenue engine. You're probably a match if You're an inspiring, empathetic leader who loves developing people and helping teams reach their full potential. You thrive in high-velocity sales environments and have 8–10 years of SaaS experience, including 3+ years managing SMB or outbound sales teams. You bring a structured approach to selling and are fluent in methodologies like SPICED, using them to coach teams toward repeatable success. You’re data-driven at your core, with a strong analytical mindset, deep experience in pipeline health, forecasting discipline, and performance insights. You build scalable systems, whether that’s refining playbooks, enhancing tooling, or improving workflows that help teams operate at their best. You’ve worked across diverse markets, and may bring experience selling into or supporting teams across multiple European markets or distributed NA regions. About the team You’ll be joining our rapidly scaling SMB Sales team in North America — one of Canva’s most strategically important growth segments. This team sits at the heart of our mission to empower every business to communicate visually, driving outbound motion, pipeline generation, and adoption of Canva across thousands of SMBs. We’re collaborative, data-driven, and deeply focused on building a world-class revenue organisation. What's in it for you? Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work. Equity packages - we want our success to be yours too Health benefits plans to support you and your wellbeing 401(k) retirement plan with company contribution Inclusive parental leave policy that supports all parents & carers An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally Other information We make hiring decisions based on your experience, skills, merit and business needs, in compliance with applicable local laws. We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you! #J-18808-Ljbffr