Loan Servicing Specialist III

Job Description As a Loan Servicing Specialist III , you will be responsible for processing and validating a diverse range of monetary transactions, maintenance activity, and/or boarding operations related to consumer, commercial, and complex loans across the bank’s footprint. Your duties require problem‑solving skills, independent analysis, and sound judgment, enabling you to support and deliver exceptional customer service to internal business partners and external customer or syndicated member lending institutions. The role includes analyzing loan agreements, loan worksheets, and commitment reports to complete appropriate system boarding, ensuring smooth operation and integrity of loan servicing processes. Team Culture At BOK Financial, you’ll join a dedicated team that values integrity and company principles. The culture promotes knowledge growth, skill development, and strategic thinking, providing flexibility to advance and make decisions while collaborating with stakeholders to solve problems and maximize volume. How You’ll Spend Your Time You will oversee and share responsibility for both consumer and commercial loan portfolios, providing backup as needed. You will enter and maintain loan data, evaluate documents, and service complex commercial loans. You will manage daily transactions, ensuring accurate distribution or collection of funds and providing detailed documentation. You will work with Credit Administration to reflect credit deterioration accurately and ensure compliance with GAAP and internal policies. You will coordinate daily workflow, train staff, and maintain extensive contact with business partners to resolve complex issues. Education & Experience Requirements This level of knowledge is normally acquired through completion of an Associate’s Degree in Business or a related field of study and/or 5‑6 years of experience in loan production or equivalent combination of education and experience. Advanced knowledge of loan operations and bank related operations, including loan policy Advanced knowledge of loan systems processing Thorough knowledge of federal and state lending guidelines and regulations Advanced understanding of GAAP, Sarbanes‑Oxley, TI LA, RESPA, SCRA, FCRA, UDAAP, BSA and other state and federal regulations and policies affecting loan operations Advanced understanding of bank policies and procedures Advanced knowledge and understanding of complex loan documentation with the ability to interpret documentation language, structure, specifications, and requirements Advanced understanding of complex mathematical calculations and accounting principles as applied to loan processing Excellent interpersonal, oral, and written communication skills Excellent PC skills including Outlook, Word, Excel, and Teams used in daily work processes, 10 key by touch Ability to type 30‑40 wpm Ability to adjust priorities to changing circumstances in a fast‑paced, high‑volume atmosphere Ability to provide training in a constructive and effective manner with various levels of personnel Demonstrated independent research and analysis skills Excellent organizational skills; detail and task oriented Equal Opportunity Employer The companies in BOK Financial Corporation Group are equal‑opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information, or veteran status. #J-18808-Ljbffr BOK Financial