Contracts Billing Administrator

Advanced Office is a leader in the Southern California area document technology space. It’s our mission to help our customers improve their document processes so they can focus on what matters to them. We’re looking for a Contracts Administrator to join our team. Term Full Time (8am - 5pm) Location Irvine Responsibilities Service Contract and Equipment set-up in ERP system (e-Automate) Oversight of automated meter collection (customer usage) and data uploads Regular phone and email communications with customers to collect meter information On-going customer contract changes, additions, or terminations Customer contract and lease company billing and auditing Usage of multiple software platforms (e-Automate, e-Info, FMAudit, @Remote, Kyocera Fleet Services, FleetView) for timely and accurate billing Provide back-up for administration staff as needed Monitor, screen, respond to and distribute incoming communications Answer and manage incoming calls in a professional and courteous manner Liaise with internal staff at all levels and interact with external clients as needed Prepare and edit correspondence, communications, presentations, and other documents as needed Conduct research, collect and analyze data to prepare reports and documents Special projects and/or other related duties assigned Benefits A complete benefits package including Medical, Dental, Vision, 401K, Vacation, and Sick Time A great work environment with people who support you Qualifications AA Degree or Equivalent Strong knowledge of ERP systems Computer skills and knowledge of Microsoft Office Suite and relevant software Knowledge of recurring contract account types and billing practices Superior math aptitude Excellent verbal and written communication skills Strong problem-solving, and follow-through skills and systems Ability to maintain strict confidentiality Ability to work well under pressure to achieve goals and meet deadlines Ability to multi-task several high priority duties at once Ability to work with minimal supervision and make appropriate and effective decisions Advanced Office is an Equal Opportunity Employer. #J-18808-Ljbffr Advanced Office