Order And Data Entry Rep
$21 - $23 per hourRust-Oleum
Order And Data Entry Rep
Location: Vernon Hills, IL
Department: Customer Service
Reports To: Supervisor, Customer Service
Weekly Schedule: Monday-Friday 8:00am - 4:30pm
JOB PURPOSE:
As our Order and Data Entry Rep, you'll be reviewing, verifying and entering our customers and our sales representatives orders into the system in a timely and accurate manner. You'll need strong attention to detail to catch errors and discrepancies when processing sales orders. Communicate with various departments ensure on-time deliveries.
RESPONSIBILITIES:
- Identify appropriate customer account number prior to manually entering customer purchase order.
- Enter manual orders into SAP system within 24 hours of receipt.
- Respond to requests: identifying discrepancies or problems related to orders.
- Provide appropriate pricing or customer service rep documents needed for correction.
- Provide clear and concise notes within the order with corrections needed by pricing team or CS Rep
- Confirm customers' name, address, and billing information are correct. Verify product numbers and specifications of items to be purchased, and enter this information on order documents.
- Check inventory records to determine the availability of requested merchandise.
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- Receive and respond to customer complaints.
REQUIREMENTS:
- 10-Key experience by touch
- Prior order entry/customer service experience
- Basic understanding of Excel and Word. SAP a plus
- Strong attention to detail
- Ability to prioritize workload and handle work with a sense of urgency
- Effective written and verbal communication skills
- Must be able to work well with others/good team player
Pay: $21 - $23/hr
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year.
You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class
Rust-OleumVacancy posted 1 day ago
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