Front Office - Reception Coordinator

Job Description

Job Description

Showroom Receptionist & Office Coordinator

Be the Face of a Luxury Construction & Design Showroom

Serious Long-Term Applicants Only

Full-Time Monday–Thursday: 8:00 AM – 5:00 PM Friday: 8:00 AM – 4:00 PM

Must be able to consistently work scheduled hours and occasionally assist with company events, meetings, or special projects as needed.

✅ Paid Vacation ✅ Paid Sick Days ✅ 401(k) Contributions ✅ Growth Opportunities

We are seeking a friendly, professional, energetic, and highly organized Showroom Receptionist & Office Coordinator to join our luxury showroom and office.

As the first voice our clients hear and the first person they see when entering our showroom, you will play a major role in creating an exceptional customer experience. We are looking for a true people person with a positive attitude, excellent communication skills, professional appearance, and a desire to build a long-term career—not just find another job.

This position is ideal for someone who takes initiative, enjoys helping others, learns quickly, thrives in customer service, and takes pride in keeping an office running smoothly.

Responsibilities

• Provide exceptional client service
• Greet clients, vendors, and visitors professionally and enthusiastically
• Answer and direct incoming phone calls and emails
• Schedule estimates, appointments, Zoom meetings, and company calendars
• Manage and track incoming leads
• Coordinate meetings, events, and showroom setups
• Draft professional correspondence and documents
• Perform daily data entry and maintain accurate records
• Update customer and project information in company software
• Assist with permit packages and follow up with municipalities and building departments
• Communicate with clients, designers, project managers, vendors, and city officials
• Maintain organized filing systems and office documentation
• Provide administrative support to office staff and project managers
• Assist with overall office operations as needed
• Maintain a clean, organized, and professional showroom and office environment at all times

Qualifications

• Minimum 3 years of receptionist, administrative, or customer service experience
• Strong Microsoft 365 skills (Outlook, Word, Excel, Teams)
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Professional appearance and demeanor
• High attention to detail and accuracy
• Ability to work independently and solve problems confidently
• Fluent English required
• Bilingual (English/Spanish) is a strong plus
• Buildertrend experience is a plus
• South Florida permitting experience is a plus
• Construction experience is not required but is a plus

We're Looking For Someone Who Is:

✅ Friendly, outgoing, and customer-service focused

✅ Reliable, punctual, and responsible

✅ Honest and operates with integrity

✅ Well-spoken, polished, and professional

✅ A fast learner who takes initiative

✅ Self-motivated and eager to learn

✅ Organized, detail-oriented, and accurate

✅ Positive, patient, and personable

✅ Comfortable working with high-end clientele

✅ Able to solve problems and work independently

✅ A team player who contributes to a positive work environment

✅ Focused on productivity, teamwork, and growth

✅ Looking for a long-term career opportunity

✅ Takes pride in maintaining a clean and professional office

Highest Level of Accuracy Is a MUST.

We have built a positive, professional, and team-oriented workplace. We value respect, accountability, integrity, teamwork, and exceptional customer service.

We are seeking someone who wants to work, learn, grow, and contribute to a supportive environment focused on excellence—not workplace drama or negativity.

Ready to Apply?

If you're reading this and thinking, "That's me," we encourage you to apply today.

If you are friendly, professional, dependable, customer-service focused, eager to learn, and excited about building a long-term career with a growing luxury construction company, we want to hear from you.

We're not looking for average.

We're looking for someone exceptional who wants to grow with our company and become an important part of our future.

Serious Long term applicants only.