Program Assistant, Crossroads Community Center

Salary: $19.10 - $26.36 Hourly
Location : Crossroads Comm Ctr, 16000 NE 10th St, Bellevue, WA
Job Type: Variable
Job Number: 26-00195
Department: Parks and Community Services
Division: PCS Recreation Crossroads
Opening Date: 06/15/2026
Closing Date: Continuous
FLSA: Non-Exempt
Bargaining Unit: NONAFF


Come Join the City of Bellevue!

Please fill out your application as fully as possible. The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. Read the "Hiring Process" section below to learn more.


New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Job Summary
The City of Bellevue is currently seeking a Program Assistant for the Crossroads Community Center. This position provides daytime, evening, and weekend coverage. The City is seeking an individual that is reliable, trustworthy, and flexible working independently and in a multifunctional environment. This position is directly involved with providing excellent customer service to the public in a diverse community. Staff must actively engage and supervise program areas in the center as needed.


Hours: Vary depending on shift; up to 28 hours per week. Coverage consists of days, nights, and weekends.

Essential Duties and Responsibilities

• Assist with daily programs as assigned including in the preschool, youth sports programs, adult sports programs and front desk assistance.
• Politely greet and service customers by providing program and facility information, registration support, account maintenance and other tasks as needed.
• Answer and route incoming phone calls/emails.
• Use CivicRec registration software system on daily basis.
• Accurately manage Cash, Check, and Credit Card transactions, reports, and deposits.
• Communicate clearly and provide accurate information to the public.
• Report and follow protocol for any damage, incidents and injuries using appropriate forms.
• Report any unsafe situations or conditions.
• Respond and assist with emergency situations.
• Supervise youth and teens in designated program area.
• Interactive and engaging with program participants.
• Check, communicate inventory and supplies for front desk, gym, and games room operations.
• Establish and maintain effective working relationships with other employees, agencies, and the public.
• Attend scheduled staff meetings and trainings.
• Other duties as assigned.

Qualifications

• One or more years of experience in assigned activity or program or in the general parks, recreation and community services field.
• Has experience working in preschool, sports and community programs.
• Knowledge of general office procedures and ability to use a computer (e.g., Microsoft Office Suite and Internet Explorer) and office machines (e.g., copy machine, fax, card scanner, cash register).
• Ability to work independently and on a team in a friendly and professional manner.
• Strong organizational and communication (verbal and written) skills.
• Has experience and is comfortable working with a diverse population.
• Has some background experience working with youth and teens.
• Must be able to pass a criminal background check.

KNOWLEDGE, SKILLS, & ABILITIES:

• Ability to learn and use CivicRec registration software system.
• Public contact is significant and ongoing, working relationships are established with patrons.
• Must be able to collaborate and communicate with other staff members.
• Ability to work in a loud, multifunctional environment with interruptions.
• Ability to remain calm and composed during sensitive or challenging situations and adapt/respond to a variety of styles and personalities.
• Planning and implementing activities.

CORE COMPETENCIES

• Customer Focus: We are focused on the needs of the customer, and on developing strong relationships with our customers.
• Instills Trust: Through authenticity, integrity and honesty, we gain the trust and respect of all of those with whom we work.
• Communicates Effectively: We understand the need to develop multimode forms of communication to address the needs of all of the audiences with whom we are engaging.
• Cultivates Innovation: We are focused on generating new and creative ways for our organization to be successful.

Supplemental Information
PHYSICAL DEMANDS

• The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work involves walking, talking, and hearing. Vision abilities required by this job include ability to focus for long periods of time.
• The employee may be required to push, pull, lift, and/or carry up to 50 pounds.
• The noise level is the work environment is usually high.

Definition of a Variable Employee: This is a Variable, non-exempt, non-union position.

• Average weekly hours cannot be determined at date of hire.
• Hours may vary from week to week and are anticipated to be 28 hours per week or less.

HIRING PROCESS
The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. To evaluate all candidates fairly and equitably, the City will make all applicants anonymous when we are screening the applications. We will redact information from our application such as your name, address, and other demographics. To help us, please complete the online application form as fully as possible.

• Answer the Supplemental Questions when requested which can be found on the Questions tab of the Job posting.
• We do not accept resumes and cover letters during the anonymous application screening stage, unless otherwise stated in the job description.
• Applicants advancing to the next stage may be required to provide a cover letter, resume, writing sample, and references.

CONDITIONS OF EMPLOYMENT

• All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.
• All positions require the completion of references checks, including at least one prior supervisor.
• Some positions may require completion of a criminal background check prior to start employment
• Some positions may require obtaining a commercial driver's license (CDL), licensures, or additional certifications.

At the City of Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and advancing the community vision. The six essential and enduring principles that guide our individual actions, our interactions, and our decision making in the City of Bellevue organization is: Exceptional Public Service, Stewardship, Commitment to Employees, Integrity, Innovation, and Diversity, Equity & Inclusion. You'll work in an environment that is innovative, collaborative, future focused, and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. It's what makes the City of Bellevue an exciting place to work, live, and explore.


Have we piqued your interest yet? Come join our team! The City of Bellevue supports workplace diversity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability, age, veteran status, or any other protected status. Persons needing assistance with the application process may call the Human Resources Office, at View phone number on click.appcast.io or If you are invited to participate in the selection process and need ADA accommodations, please notify HR before you are scheduled for an interview or testing.


The City of Bellevue participates in the E-Verify program. Learn more about the E-Verify program.
For any technical difficulties with your application, please contact the NEOGOV support line at View phone number on click.appcast.io.
** Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.**
Seasonal, part-time, and variable employees have no benefits except for mandatory participation in the retirement plan assigned to the position, which will be the Municipal Employees Benefit Trust (MEBT II) retirement plan or the Washington State Public Employees Retirement System (PERS) retirement plan, and any other benefits as required by law.
01


APPLICANT NOTICE: Your answers below will be used to review this application. The experience listed here MUST match the work history provided in your application. If your answers do not align, you may edit your application before submitting. Please note, it is not acceptable to use "See Resume" or "See Above" in your answers below and we do not accept resumes as a substitute for a completed application.

• I confirm that the information provided here is consistent with my application.
• I do not agree with the statements above.

02


This is a part-time position. Are you looking for part-time job?

• Yes
• No

03


The summer hours for this position are between 9:00 a.m.-1:00 p.m., Monday through Friday, with additional opportunities up to 28 hours per week. Are you available to work these hours?

• Yes
• No

04


Are you available to continue working as a Program Assistant throughout the full year?

• Yes
• No

05


Are you available to assist with programs during evenings and weekends as needed?

• Yes
• No

06


This position includes assisting with preschool programs, youth sports programs, adult sports programs, front desk support, and special events. Do you have experience in one or more of these areas? (Select all that apply)

• Early Childhood/Preschool programs
• Youth programs
• Sports or Recreation programs
• Adult programs
• Front-desk/Customer service
• Event support (e.g. setup, coordination, staffing)
• None of the above

Required Question