Chief of Staff

Job Description

Job Description

Our Mission: Hospital-Quality Care, Everywhere.

The healthcare industry still relies on faxes and phone tags to coordinate critical care for patients at home. We think patients and the clinicians who serve them deserve better than a system stuck in 1995.

Verse Medical is building the modern software infrastructure to make it happen. We're a well-funded Series C company (backed by General Catalyst, SignalFire, and Sapphire Ventures) on a mission to heal a fragmented system. Our platform connects the dots between providers, payors, and patients, ensuring people get the high-quality care they need, reliably and right where they live. We’re growing fast and looking for people who are driven by this mission to join us!

Our values are the operating system for how we work together and with our partners. They aren't just words on a wall; they are the principles we bring to every decision, every day.

• We are transparent, upfront and direct. We operate with honesty and clarity. We share information openly, the good and the bad, and believe that direct, respectful feedback is the foundation of trust and progress.

• We value speed of iteration. We are building something new, which means we learn by doing. We prioritize rapid iteration and getting solutions into the hands of users, believing that progress is more valuable than perfection.

• We give 110% effort, 30% of the time. We are passionate about our mission, and there are moments that require us to go the extra mile. We believe in focused intensity when it counts, balanced by a sustainable pace that keeps our team energized for the long run.

• We empathize with customers to a fault. When our users face a problem, we own it. Instead of asking them to change, we ask ourselves, "How can we make this better?" We believe true innovation comes from deep empathy and a relentless focus on solving the real-world challenges of healthcare.

We're hiring a highly analytical and detail-oriented Chief of Staff to report to the Head of the Office of the CEO and partner closely with our CEO in driving the company's most critical initiatives and ensuring operational excellence.

This role is pivotal in ensuring our leadership team is laser-focused on high-impact priorities and that the organization runs smoothly and efficiently. The Chief of Staff will have a bird’s-eye view of the entire company, serving as a key advisor, operational executor, and problem-solver.

Within your first year, you will have the opportunity to:

• Summarize & prepare materials for various leadership meetings, reviewing closely with the founder.

• Identify areas where the CEO should be spending time based on analytics & meeting summaries.

• Track progress on major company projects and initiatives, ensuring deadlines are met and blockers are addressed.

• Maintain a system for escalating brewing issues to leadership promptly.

• Conduct fact-finding investigations in specific areas and prepare comprehensive reports & recommendations.

• Dive into analytics and reporting to uncover insights and make recommendations for improvement.

• Act as a gatekeeper for the CEO, ensuring time and energy are focused on the most critical priorities.

• Eventually, represent the CEO in meetings as necessary and ensure their directives are executed effectively.

• Drive operational improvements across the company, ensuring processes are effective and scalable.

• Manage follow-up on deadlines and commitments with internal teams to ensure accountability.

• Serve as the Office of the CEO team’s "audit" function, providing an objective view of organizational health and execution.

• Run operational aspects of the CEO's role, taking on tasks and projects end-to-end as needed.

We believe that diverse experiences and backgrounds lead to better solutions. While we have an idea of what will help someone succeed in this role, we are open to being convinced by your unique story and skills. If you believe you can achieve the outcomes above, we encourage you to apply.

Core Skills & Experience:

• Strong Work Ethic: To be effective in this role, it's critical to be immersed in all aspects of the business, working very closely with the CEO, the Head of the Office of the CEO and the executive team. As a result, this role will regularly require 55-60 hours a week, with weekend (primarily Sunday) work as necessary.

• Analytical Excellence: Highly skilled in data analysis and able to synthesize complex information into actionable insights.

• Detail-Oriented: Exceptional organizational skills with a process-driven mindset. Your work will be trusted without double-checking, so consistently defect-free work is critical.

• Problem-Solving: Ability to identify issues and propose solutions independently.

• Communication: Excellent verbal and written communication skills; you can represent the CEO effectively in various forums.

• Bachelor’s degree in an analytical or business-related field (or equivalent experience).

• 4+ years of relevant experience in technology, consulting, operations, strategy, or similar roles.

We believe in taking care of our team, both professionally and personally. Here’s what we offer:

• Meaningful Compensation: 180k - 210k + Equity

• Comprehensive Health & Wellness: We cover 100% of your health insurance premium and provide access to high-quality dental and vision insurance plans for you and your dependents.

• Plan for the Future: We offer a 401(k) plan to help you save for your future. At this time, the company does not offer a 401(k) match.

• Career Growth: You'll have opportunities for rapid career advancement in a company that's at a major inflection point. We want you to grow with us.

Work Environment & Location:

This role is based in our New York City office in Chelsea. We have a requirement of 5 days per week in the office to foster collaboration and innovation.

At Verse Medical, our mission is to deliver equitable, hospital-quality care to everyone, regardless of their background or where they live. We can only achieve this if our own team reflects the diversity of the patients we serve. We are committed to building a workplace where everyone feels a sense of belonging, where their contributions are valued, and where they can do their best work. We embrace diversity of all kinds: race, gender, age, religion, identity, experience. We are actively working to build a more inclusive and equitable world, starting from within our own walls. We are an equal opportunity employer.

We are also committed to providing a positive and accessible interview experience. If you require any accommodations to participate in our process, please contact us at View email address on ziprecruiter.com.

Compensation Range: $180K - $210K