Key Account Technologist IV

Key Responsibilities Responsible for business success from the technology point of view by management of install base and new product application performance to drive customer satisfaction & identify business risks. Responsible for managing the definition and implementation of processes and applications to meet the customer’s current and futurerequirements for productivity and leading‑edge technology, using Applied Materials products. As the customer technology expert for at least one class of processes, guides technology development and transfer, integrating customer technology requirements into the internal product roadmap. Resolves complex field process issues using systematic troubleshooting methodology, creates mechanisms to communicate issues and track progress, and applies sound statistical techniques such as DOEs (Design of Experiment) to quickly determine root cause and action plans. Communicates learnings to the rest of the world to strengthen product packages. Responsible for customer demos, including defining demo conditions, wafer processing, and analyzing results. Assists account teams in managing the customer account to enhance satisfaction and increase AMAT’s product and technical reputation. Works with the business unit in technology development and transfer to customers, including customized process development. Plans unit process sequences based on customer requirements, negotiates process specifications, and takes ownership of delivering solutions that meet specification. Takes the lead in positioning new technologies to customers using technical information from divisions, may form strategic partnerships to evaluate new and emerging technologies, and oversees joint development activities or beta‑site testing programs. Makes management‑level presentations. Participates in defining product strategy, identifying gaps, and providing feedback on process and hardware improvements to meet customer roadmap requirements. Keeps abreast of new developments that directly impact unit processes and participates in publishing in conferences and journals. Functional Knowledge Demonstrates depth and/or breadth of expertise in own specialized discipline or field. Business Expertise Interprets internal/external business challenges and recommends best practices to improve products, processes or services. Leadership May lead functional teams or projects with moderate resource requirements, risk, and/or complexity. Problem Solving Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions. Impact Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies. Interpersonal Skills Communicates difficult concepts and negotiates with others to adopt a different point of view. What We Offer Salary: $147,000.00 - $202,500.00 Location: Santa Clara, CA Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: No Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at View email address on click.appcast.io, or by calling our HR Direct Help Line at View phone number on click.appcast.io, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications. #J-18808-Ljbffr Dormont Manufacturing Co