Executive Assistant to CEO & Office Coordinator

Company: AFH Industries Inc.

Location: New York City Area | On-Site

Employment Type: Full-Time

Salary: $42,000 Annualy

About AFH Industries

AFH Industries is a fast-growing consumer electronics and lifestyle accessories company specializing in the design, development, manufacturing, and distribution of innovative products to major retailers across North America.

We work with some of the nation's largest retailers, bringing exciting new products to market across categories including audio, charging accessories, mobile technology, smart devices, and lifestyle products.

We're a passionate, entrepreneurial team that moves quickly, thinks creatively, and takes pride in what we do.

About the Position

We are seeking a highly organized, proactive, and personable Executive Assistant to CEO & Office Coordinator to join our growing team.

This is a dynamic, multifaceted position combining executive assistance, office coordination, and customer service.

The ideal candidate is someone who enjoys wearing multiple hats, thrives in a fast-paced environment, takes initiative, and genuinely enjoys helping others.

You will work directly with our CEO while helping ensure the office runs smoothly and our customers receive exceptional support.

Key Responsibilities

Executive Assistant to CEO

• Manage and coordinate the CEO's calendar, meetings, appointments, and scheduling.
• Organize travel arrangements, including flights, hotels, transportation, and itineraries.
• Assist with email correspondence, document preparation, and professional communications.
• Track important follow-ups, deadlines, and action items.
• Coordinate with internal team members to obtain updates and ensure tasks are completed on time.
• Prepare meeting agendas, organize documents, and assist with presentations.
• Support special projects, research assignments, and other executive administrative needs.
• Anticipate needs, identify priorities, and help keep the CEO organized and efficient.

Customer Service & Product Support

• Respond professionally to incoming customer phone calls and emails.
• Assist consumers with basic troubleshooting of electronics and technology accessories.
• Guide customers through product setup, Bluetooth connectivity, charging issues, and other common questions.
• Maintain and update a customer service ticketing system to track inquiries and resolutions.
• Coordinate product replacements and warranty-related requests according to company policies.
• Escalate complex technical issues to the appropriate departments.
• Identify recurring customer complaints and prepare basic reports to help improve product quality.

Customer service is a relatively light portion of this role, typically requiring no more than approximately two hours daily.

Office Administration & Reception

• Serve as a welcoming and professional first point of contact for visitors, vendors, and business partners.
• Answer and direct incoming business calls.
• Maintain an organized, professional, and welcoming office environment.
• Coordinate office supplies, kitchen inventory, and general office needs.
• Receive, organize, and distribute incoming packages and deliveries.
• Assist with outgoing shipments, including product samples to retail buyers.
• Prepare conference rooms and showroom areas for meetings and buyer visits.
• Coordinate with vendors for routine office maintenance and services.
• Provide general administrative support to team members as needed.

Qualifications

. Excellent organizational and time-management skills.

• Strong written and verbal communication skills.
• Proficiency in Microsoft Outlook, Excel, Word, and other common office applications.
• Comfortable learning new software and customer support systems.
• Strong attention to detail and ability to manage multiple priorities.
• Professional, friendly, and confident when interacting with customers and visitors.
• Comfortable troubleshooting basic technology issues or willing to learn.
• Ability to handle confidential information with discretion.
• A proactive, resourceful, and solutions-oriented mindset.

Experience supporting a CEO or senior executive is strongly preferred.

What We're Looking For

We're looking for someone who doesn't simply wait to be told what to do.

You are someone who:

• Takes ownership and follows through.
• Enjoys keeping people and projects organized.
• Can switch between different responsibilities without losing focus.
• Is dependable, positive, and professional.
• Loves solving problems and finding ways to make things run more efficiently.
• Wants to grow alongside an exciting and expanding company.

What We Offer

• Competitive salary based on experience.
• Health insurance benefits, with 50% of the premium covered by AFH after six months.
• 10 days of paid time off.
• Paid national and company-observed Jewish holidays.
• Planned introduction of a company 401(k) program in 2027.
• Opportunity to work directly with the CEO and gain exposure to multiple aspects of the business.
• A collaborative, energetic, and entrepreneurial work environment.
• Long-term growth opportunities as the company continues to expand.

Join Our Team

If you're highly organized, motivated, personable, and excited about a role where no two days are exactly alike, we'd love to hear from you.

Apply today and become part of the AFH Industries team!