On-Call Administrative Assistant

Overview

Turn complex immigration policy into clear guidance that helps millions navigate the U.S. immigration system-where clarity meets public service. If you can make the complex clear, your work will empower others and shape how critical systems are understood and used at the intersection of policy, technology, and people.


Join our team as an Administrative Assistant, supporting executive-level offices at USCIS by preparing reports, analyzing data, and suggesting solutions for senior level management! You will provide administrative support including file management, phone coverage, document and correspondence drafting, and data entry, ensuring professional services in support of the Customer. This position also includes scheduling and coordinating meetings and events; preparing expense reports; and using systems for travel, budget, and other tasks. The support functions include daily administrative support where schedules, electronic mail and projects are received and managed.


FWI has been recognized as a Top Workplace by the Washington Post in 2024 and 2025, offering excellent growth opportunities in a collaborative environment.

Work Schedule and Location:

On-Site: This is a part-time, on-call position requiring a minimum commitment of two days per month (16 hours), scheduled every other week, days TBD. In addition to the regular schedule, candidates must be available on short notice to provide coverage when a team member is unexpectedly absent. Core hours are between 7 AM - 6 PM EST. All work is onsite in Camp Springs, MD.

Responsibilities

• Preparing reports, analyzing data, and suggesting solutions for senior level management
• Provide administrative support including file management, phone coverage, document and correspondence drafting, and data entry
• Scheduling and coordinating meetings and events
• Preparing expense reports and using systems for travel, budget, and other tasks

Qualifications

• Minimum of three (3) years of experience as an Administrative Assistant or Executive Administrative Assistant or similar labor classification supporting senior level management
• Have a minimum of an Associate's degree from an accredited institution
• Have experience using Microsoft Office Products (e.g., Word, Excel, Outlook, Teams and PowerPoint, etc.)
• Have experience preparing reports, analyzing data, and suggesting solutions for senior level management
• Experience using GovTA for time and attendance keeping (or WebTA or similar)
• Familiarity utilizing Concur or similar travel scheduling software
• Experience with STARS or similar form of data/record tracking

Why Join Our Team

At FWI, we place the highest importance on creating an exceptional employee experience. You'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Long-term and Short-term Disability Insurance
• Life Insurance
• 401(k) Plan
• Holiday Pay
• Paid Time Off

FWI is an Equal Opportunity Employer, including disability/vets.

Pay Range

39.97/hour