Office Manager

Job Description

Job Description

Job Summary: Office Manager

The Office Manager facilitates the efficient operation of GUTTS by performing various business development, clerical, and administrative tasks and working closely with the GUTTS team to support and grow GUTTS' success.

 

Background

GUTTS provides employment opportunities for individuals interested in a trade career. GUTTS realizes its mission by bridging the opportunity gap for people by offering viable and sustainable employment that results in long-term socioeconomic success benefiting both the employee and employer. We target entry-level candidates for employment placement in the Plumbing and HVAC trades. GUTTS provides hard-skill entry-level training necessary for success in the Plumbing and HVAC industries. Our goal is to equip our candidates with entry-level skills and secure employment with companies that offer apprenticeships, in-house training, continuing education, and opportunities for upward mobility.

Office Manager

 

Administrative:

• Oversees the day-to-day operations of the GUTTS office to include, but not limited to the following:
• Manages the GUTTS main phone line, handling incoming communications.
• Responds to and resolves administrative inquiries and questions.
• Assist with IT and technologies for GUTTS.
• Ensure GUTTS’ website is maintained and current by collaborating with marketing position regularly.
• Monitors, manage and orders office inventory to ensure supplies are well stocked.
• Place orders for GUTTS merchandise.
• Oversee customer support processes and organize these processes to enhance customer satisfaction.
• Assist with revising and/or formulating policies and promoting their implementation.
• Assist with managing relationships/agreements with external partners/vendors.
• Onboard new GUTTS employees. Maintains filing systems.

Student Services:

• ·Oversee student services, ensuring that students receive comprehensive support throughout their educational and training journey.

Student Onboarding

• Answers inquiries and provides screening when necessary.
• Assist with performing in-person tours of the classroom and lab
• Administer student pre-assessments and maintain a file for the documents.
• Register all incoming students to PHCC (Plumbing, Heating, Coolant Contractors) online course.
• Ensure all instructors are registered for the PHCC (online course.
• Provide established educational, training and placement information to students on the first day of class and throughout the students’ experience.

Offboarding

• Create graduation certificates for each student who successfully completes the program.
• Assist with Creating and formatting resumes for students to support employment placement.
• Assist recruiters in matching employers and candidates
• Submits DPOR (Department of Professional and Occupational Regulation) information and PHCC information for each student after each class concludes.
• Maintain employment placement tracking to include time to placement and job retention.

Accounting:

• Oversee accounts payable and accounts receivable.
• Responsible for maintaining and updating the accounting database, preparing bills, invoices, and managing QuickBooks to ensure payments are posted.
• Track billing for lab supplies.
• Assist with payroll as needed
• Identify discrepancies and resolve billing issues.
• Produce financial reports from QuickBooks and provide accounts receivable monthly reports.

 

• Perform other duties as assigned.

 

Requirements:

 

Onsite a minimum of 5 days a week (9:00 am – 5:00 pm with first day of class schedule is 7:30 am – 3:30 pm). Lunch break is 30 minutes each day.

• A minimum of 2 years of experience in an office manager role.
• QuickBooks expertise.
• Proficiency in Microsoft Office Suite.
• Strong organizational and problem-solving skills.
• Excellent written and verbal communication skills.

 

GUTTS believes in equal opportunity. All qualified applicants will receive consideration for our program without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, physical or mental disability, disability or veteran status, or any other category protected by applicable federal, state or local laws .

\nCompany Description

The GUTTS Program includes Plumbing and HVAC Pre-Apprentice and soon to launch Electrical Courses that provide individuals with classroom and lab training segueing into jobs and apprenticeships. After completing the course, GUTTS provides students with Plumbing Heating Cooling Contractors (PHCC) Certificate and GUTTS State of Virginia Department of Professional Occupational Regulation (DPOR) Certification of 72 Hours toward accredited pre-apprenticeship and a tool bag with all the hand tools needed start on their first day as an apprentice.

GUTTS is licensed by the DPOR as a continuing education provider for the PHCC Plumbing Apprentice course and PHCC HVAC Apprentice course. GUTTS is located at 11170 Main St., Suite 200, Fairfax, VA 22030.

Company Description

The GUTTS Program includes Plumbing and HVAC Pre-Apprentice and soon to launch Electrical Courses that provide individuals with classroom and lab training segueing into jobs and apprenticeships. After completing the course, GUTTS provides students with Plumbing Heating Cooling Contractors (PHCC) Certificate and GUTTS State of Virginia Department of Professional Occupational Regulation (DPOR) Certification of 72 Hours toward accredited pre-apprenticeship and a tool bag with all the hand tools needed start on their first day as an apprentice. \n\nGUTTS is licensed by the DPOR as a continuing education provider for the PHCC Plumbing Apprentice course and PHCC HVAC Apprentice course. GUTTS is located at 11170 Main St., Suite 200, Fairfax, VA 22030.