Front Desk

Front Desk Representative CornerstoneMDCornerstoneMD is seeking a friendly, dependable, and professional Front Desk Representative to join our primary care team. This role is often the first point of contact for our patients and plays an important part in creating an efficient, welcoming patient experience.Key ResponsibilitiesGreet and check patients in and outSchedule, confirm, and reschedule appointmentsAnswer and route incoming phone calls and patient messagesVerify patient demographics and insurance informationCollect copays, balances, and other patient paymentsAssist patients with forms, portal access, and general questionsMaintain accurate information in the electronic medical record (Athenahealth)Coordinate with clinical staff to support smooth patient flowProtect patient confidentiality and follow HIPAA requirementsPerform other administrative duties as assignedQualificationsHigh school diploma or equivalent requiredPrior medical office or healthcare front desk experience preferredStrong customer service and communication skillsComfortable using computers, scheduling systems, and electronic medical recordsDependable, organized, professional, and able to multitask in a fast-paced environmentBilingual English/Spanish is a plusAbout CornerstoneMDCornerstoneMD is a growing Houston-area primary care practice focused on providing accessible, high-quality, patient-centered care. We value professionalism, teamwork, accountability, and creating an exceptional experience for every patient.
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