Service Coordinator
$25 - $30 per hourSciens Building Solutions
THE POSITION IN A NUTSHELL Sciens Building Solutions seeks a Service Coordinator responsible for interacting with existing and potential customers to ensure customer satisfaction and a positive company image. The Service Coordinator will perform scheduling of preventative maintenance inspections and emergency calls. This person will field customer calls, analyze issues, evaluate the situation and determine how best to handle. WHAT YOU'LL BE DOING (and doing well!)
- Schedule preventative maintenance inspections and emergency calls. Utilize dispatch board to update and maintain all schedules for on time service while maintaining zero backlogs.
- Answer calls from customers. If needed, dispatch the proper technicians to handle any emergencies as required. Follow through to ensure resolution of all situations.
- Generate and monitor Service department's internal and external correspondence regarding service technicians. This includes analyzing completed work orders for accuracy, and ensuring they are correct, complete and on time.
- Assist with performing accurate pricing of labor and/or materials as dictated by the contract for that particular customer.
- Prepare subcontract work order for invoicing, including test reports, deficiencies and quotes.
- Track and/or quote deficiencies.
- Update and maintain all customer information in all databases, including but not limited to: Service department inspection dates, contract information, new customers/sites and updated customer names and addresses.
- Dispatch appropriate technician(s) based on skill set required for each site or project.
- Generate and maintain schedules on a daily/weekly/monthly intervals. Field trouble calls, PM inspections, vacation schedule, and subcontractor schedule.
- Prepare and process work orders and invoices, when applicable; acquire purchase orders where customer requires.
- Display effective communication with customers; promptly follow up on customer inquiries, tracking special needs requests, reports and copies as needed.
- Material requisition: prepare and process accurate purchase requisitions for purchasing.
- Complete service contract cancellation form(s) and submit with back up for processing.
- Coordinate customers' service requirements with other appropriate departments, as necessary, to ensure effective customer service.
- Provide accurate information to Accounting to ensure one-day billing processing.
- High school diploma or equivalent.
- Two to five years of experience in customer service.
- Strong organizational skills.
- Ability to multi-task and remain calm under pressure.
- Possess sound decision-making skills and practical judgment priorities.
- Ability to encourage and motivate people with positive attitude.
- Interest in helping and working with customers.
- Computer literate: Working knowledge of Microsoft Outlook, Excel, Word, and PowerPoint.
- Competitive salary based on qualifications.
- Paid time off plan and holidays.
- 401(k) matching.
- Short term and long-term disability.
- Medical, dental, and vision plans with options.
- Life insurance.
- Professional career development opportunities.
- Tuition reimbursement.
Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Service Coordinator in Halethorpe, MD vacancy
$18.7 - $32.72 per hour
...department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital... ...appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance...SuggestedWork experience placementMedStar Health
Brooklyn, MD5 days ago$64.4k - $79.86k
Overview Looking for a job working in your community and advocating for underserved individuals? See Below!! Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community — people who LOVE what they do and who are...SuggestedTemporary workLive inWork at officeVisa sponsorship$26.39 - $33.18 per hour
Carter Machinery Co. Inc. in Elkridge, MD is seeking a Service/Sales Coordinator - PSD for the 1st shift. Starting compensation ranges from $26.39 to $33.18 per hour, with full-time commitment and a focus on coordinating service and sales activities. You will load/unload...SuggestedHourly payFull timeDay shift- ...operations in Catonsville, MD. This role involves phones, paperwork, parts coordination, and customer updates to ensure smooth repair workflows. Ideal candidates will have 1+ years in service roles, strong communication and organizational skills, and a valid driver’s...Suggested
- ...and beverage menu items with vivid descriptions to guests; Communicate guest orders to the kitchen via the hotels POS system and coordinate delivery to guestrooms by Room Service Servers; Ensure accurate closing of guest checks and record guest charges and gratuities...Suggested
Four Seasons
Baltimore, MD1 day ago $65k
...photovoltaic solar systems. Backed by experienced craftsmen and expert crews, we deliver reliable service and innovative solutions for all roofing needs. We are seeking a Service Coordinator for our Jessup MD location. The Service Coordinator will be responsible for...Work at officeTecta & Schwickerts
Jessup, MD4 days ago- ...Field Service Coordinator Clean Harbors in Baltimore, MD is seeking a Field Service Coordinator responsible for the direction of employees and resources to perform duties associated with field service operations including tank cleaning, equipment & facility decontamination...Full timeWork at officeLocal areaImmediate startShift work
Clean Harbors
Baltimore, MD5 days ago $24 - $30 per hour
...Field Service CoordinatorBW Papersystems, part of the Barry-Wehmiller Group, builds capital equipment that transforms paper into products... ...to build a better world.Job DescriptionAs a Field Service Coordinator at BW Papersystems, your primary responsibility will be...Barry-Wehmiller
Baltimore, MD4 days ago$23.35 per hour
...Room Service Coordinator Take guest in-room dining orders, communicate special requests to the kitchen, and coordinate delivery of orders according to Four Seasons Standards. Answer telephone using courteous, efficient telephone etiquette while obtaining all information...Hourly payTemporary workNight shiftFour Seasons Hotels Limited
Baltimore, MD5 days ago- ...Job Description Job Description We're seeking a motivated Career Services Coordinator to join our team! A successful Career Services Advisor has a positive attitude, is customer focused, displays professionalism and problem solving skills. RESPONSIBILITIES...Work at office
Cortiva Institute - Baltimore
Baltimore, MDa month ago $16.2 - $22.5 per hour
...Job Description Job Description Job Title: Patient Service Coordinator Location: Campbell Blvd, MD 21236 Hire Type: Contingent Pay Range: $16.20 – 22.50/hr. Work Model: onsite Work Shift: Monday - Friday 8:00 am – 4:30 pm Recruiter Contact: Sean...Full timeWork at officeMonday to FridayShift workImagine Staffing Technology
Baltimore, MD29 days ago$30 - $32 per hour
...carrier that specializes in providing high quality dedicated fleet services for companies requiring first-rate performance. Cowan Systems... ...we are as a team. Job Summary: The Maintenance Service Coordinator will report to the Manager of Fleet Services. The Maintenance...Hourly payTemporary workLocal areaCowan Systems and Cowan Management
Baltimore, MDa month ago$18 - $20 per hour
...Position: PRN Outpatient Services Coordinator Location: Baltimore, MD FLSA Status: Non-Exempt, PRN Hourly Rate: $18-$20 Per hour About Pharmaron Pharmaron is a global CRO (Contract Research Organization) helping pharma and biotech companies bring new...Hourly payFull timeContract workReliefWorldwidePharmaron
Baltimore, MDa month ago- Nelbud Services Group, Inc. in Elkridge, MD is seeking a Night Service Manager to lead nightly operations, oversee Lead Technicians, and ensure projects meet safety and quality standards while delivering outstanding customer service. This hands-on leadership role requires...Night shift
- Role Overview The Service Team Leader is responsible for overseeing daily hygiene service operations while leading a team of technicians... ...improvements Support Service Managers with field and office coordination Continuously learn and apply new products, tools, and service...Work at officeAfternoon shift
$70k - $80k
...Job Description Job Description Position: HVAC Service Coordinator Employment Type: Full-Time Location: Baltimore, Maryland Company: JMTaylor Inc. Salary: $70,000–$80,000 per year JMTaylor Inc. is seeking a reliable, organized, and customer-focused...Full timeWork experience placementWork at officeJM Taylor Incorporated
Rosedale, MD11 days ago- ...registration associate to greet patients, collect co-pays, verify insurance, and register patients for services at our medical practice or hospital department. You will help coordinate efficient patient flow, update demographics, and provide follow-up test requisitions while...
MedStar Health
Rosedale, MD1 day ago - ...Description General Job Summary: Under the general direction of the Regional Clinical Manager, Family Services - Tissue, the Tissue Family Services Coordinator 1 (TFSC 1) is responsible for coordinating a wide range of support for potential tissue/eye donor families...Work at officeLocal areaFlexible hoursShift work
- ...Position Summary: The Patient Service Coordinator III will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient...Full timeWork experience placementLocal areaShift workDay shift
Johns Hopkins HealthCare
Baltimore, MD4 days ago - ...activities. · Supports special initiatives assigned by Area Service Manager and Service Manager. · Assists the Service... ..., and training of new associates. · Mentors Service Coordinators to provide excellent service to applicants, temporary...Temporary workWork at office
Masis Staffing
Jessup, MD9 days ago - ...Patient Service Coordinator/Medical Assistant We are seeking a Patient Service Coordinator/MA to assist with ensuring efficient clinical operations and high-quality care to patients of an outpatient multi-specialty clinical practice. Specific Duties & Responsibilities...Work experience placementFlexible hours
Johns Hopkins University
Baltimore, MD5 days ago $24 per hour
...Patient Service Coordinator Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff...Temporary workLocal areaMonday to FridayThe Johns Hopkins Hospital
Baltimore, MD3 days ago$80k - $95k
...Treatment Chemicals Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000... ...or Hospital Department Greets patients courteously and coordinates efficient patient flow. Patient Account Representative III Conducts...Full timeContract workReliefRemote workFlexible hoursMedStar Health
Rosedale, MD3 days ago- ...play a critical role in delivering secure, mission-focused IT services spanning enterprise infrastructure, cloud engineering, cybersecurity... ...architecture and digital transformation initiatives Coordinate project planning and technology integration efforts Advise...Full timeContract workWork at officeMonday to FridayWeekend workAfternoon shift
SOSi
Linthicum Heights, MD29 days ago - Kolb Electric, Inc. is seeking qualified Service and Service Project Electricians to join our Baltimore Area Servicing Location. We foster a collaborative environment with clear paths for advancement into estimation, supervision, or management roles within a supportive...
- ...Butler Medical Transport Fleet Leadership Team, in collaboration with the All-American Ambulance Fleet Leadership Team, the Fleet Service Coordinator supports daily fleet operations by coordinating vehicle maintenance and repair activities to maximize fleet availability and...Temporary work
WLRC Inc
Gwynn Oak, MD24 days ago $16.6 - $29.5 per hour
...Patient Service Coordinator The Department of Medicine, Division of Addiction Medicine at Bayview is seeking a Patient Service Coordinator. The Patient Service Coordinator (PSC) is responsible for checking in patients for their appointments, checking out patients and...Full timeWork experience placementShift workDay shift- ...Teller Services Team Leader The SECU pledge: Be relevant and significant, day in and day out, in the lives of our members, employees and the communities we serve in a highly ethical and fiscally responsible manner. We are looking for innovative and dynamic professionals...Work at office
- ...Baltimore, MD, is seeking a clerical support staff member to assist with practice operations. The role includes handling customer service, managing telephone calls, scheduling appointments, and work with insurance information. The ideal candidate requires a high school...
- Hobbs & Associates, part of the AIR Control Concepts family, is seeking a HVAC Service Project Manager in Elkridge, MD. The role involves coordinating project activities and managing schedules to ensure successful project delivery. Applicants should have strong communication...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Coordinator. Be the first to apply!
