Call Center Representative (Baltimore City)
$15 per hourSwift Staffing
Job Description
Job Description
Call Center Representative needed for our education client in Baltimore City. The Call Center Representative will be taking calls from parents, faculty and students who take public transportation to get to and from school and tracking routes. Two to three month contract position. The non-negotiable pay rate is $15.00 per hour.
Essential Duties:- Answering high volumes of parent and staff calls regarding student transportation and bus routes.
- Track bus locations in real-time using GPS fleet management systems and radio communication tools to provide accurate arrival updates.
- Coordinate directly with Dispatchers and Drivers to address route changes, mechanical breakdowns, or missing student reports.
- Log customer complaints and service requests into the database.
- Provide clear information regarding school district transportation policies and specialized student accommodation.
Qualifications:
- Must have a high school diploma or general education development equivalent.
- At least three to six months of call center or customer service experience working in a office environment is required.
- Must have good customer service skills with the ability to de-escalate frustrated parents or caregivers with empathy, patience and professionalism.
- Must be able to type at least 40 wpm.
- Must be able to work from 6:00 am-2:00 pm, 7:00 am-3:00 pm or 10:00 am-6:00 pm Monday through Friday with a 30 minute non paid lunch.
- Must be able to pass a FBI background check and drug test.
We offer weekly pay, health insurance, referral bonuses, a one time
longevity bonus, holiday pay and a Roth 401K plan. Certain restrictions
apply.
Vacancy posted 17 days ago
Similar jobs that could be interesting for youBased on the Call Center Representative (Baltimore City) in Baltimore, MD vacancy
$15 per hour
...Call Center Representative Call Center Representative needed for our education client in Baltimore City. The Call Center Representative will be taking calls from parents, faculty and students who rely on public transportation to get to and from school and tracking...SuggestedHourly payWeekly payContract workWork at office- ...:ProfessionalAll Job Posting Locations:Baltimore, Maryland, United StatesJob Description... ...cases, as required. Perform F&A field calls for the accounts and assigned territory... ...with works councils and other employee representative bodies, as may be required, regulatory...SuggestedFull timeTemporary workLocal areaImmediate startRelocation
$78k - $156k
...28Location: United States - Maryland - Baltimore, United States of AmericaTime Type: Full... ...Care and Retail and Point of Care representatives. Establishing strong relationships with... ...implements plans (e.g., territory, account and call) that include goals, action items, time...SuggestedTemporary workRemote workShift work$43.89k
...Executive Primary Office Location: 300 E. Lombard Street. Baltimore, Maryland. 21202. Join our team. Make a difference - for us... ...business into dealings with clients, agency personnel and companies represented. The incumbent works collaboratively with Bank partners in...SuggestedWork at officeFlexible hours- ...Call Center Representatives Baltimore, Maryland, United States Or refer someone Job Openings Call Center Representatives Do you want to earn money without having to leave your home? We are hiring customer service representatives to work from home. Experience is...SuggestedWork from home
$110k - $126k
...Territory: Baltimore North, MD - Multi-Specialty Target city for territory is Baltimore- will consider candidates who... ...handle objections, and close every call with a commitment to action to drive... ...(GPs) and primary care centers. Prior experience promoting and...Temporary workWork at officeLocal areaFlexible hoursLundbeck
Baltimore, MDa month ago$81.2k - $150.8k
...buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement... ...(Inactive), Technical Skills (Inactive)SummaryLocation: Field Sales (USA); Baltimore (Maryland); Frederick (Maryland)Type: Full timeFull timeInternshipLocal areaRemote workHome officeVisa sponsorshipRelocation package$110k - $126k
...Multi-Specialty Account Manager - Baltimore North, MD Requisition ID: 7... ..., MD - Multi-Specialty Target city for territory is Baltimore-... ...objections, and close every call with a commitment to action to... ...practitioners (GPs) and primary care centers. Prior experience promoting...Temporary workWork at officeLocal areaFlexible hours$17.5 per hour
...of choice: ~12-time winner of The Baltimore Sun's "Best Places to Work" ~ Named one... ...qualified customers with a Sales Representative Help create an outstanding customer... ...restaurants, coffee shops, retail, and fitness centers Requirements: We're looking for...Hourly payFull timeTemporary workWork at officeMonday to FridayShift workCARCHEX LLC
Cockeysville, MD14 days ago$24 - $28 per hour
...Commercial Tire & Service Centers Build The Fleets That Baltimore Fleets Rely On! Let's Connect - Apply Today - Interview Tomorrow! Starting... ...performed on time and as specified by the customer. Representing the company professionally through team image and service...Hourly payWeekly payMonday to FridayFlexible hoursShift work$65k - $90k
...Client Retention Representative Universal Energy Solutions is hiring full-time Client Retention Representatives to join our Baltimore team, serving businesses throughout the Greater Baltimore area. In this role, you'll work directly with business owners to review...Weekly payFull timeWork at officeLocal area$16 - $18 per hour
...Position Title | Administrative Front Desk Associate Location | Baltimore, Maryland Department | Front Office / Patient Services... ...Telephone & Communication Management Answer incoming phone calls professionally and route to appropriate staff or take detailed...Hourly payPermanent employmentFull timeWork at officeImmediate startMonday to FridayK&I HEALTHCARE SERVICES LLC
Baltimore, MD9 days ago- ...redistributor with over 70 years of success. We have 20 distribution centers throughout the US, 600+ employees, and provide disposable paper... ...Wisconsin. Job Summary Full-time | Monday - Friday | Baltimore, MD Market This position will be responsible for the overall...Full timeMonday to Friday
$50 per hour
...Interviewing Now: Part-Time Event Sales Representative In-person, entry level event role NOT... ...Field Marketing Rep Where We're Hiring: Baltimore metro area + surrounding communities in... ...Park, Elkridge, Columbia, and Ellicott City $18 - $18 an hour Base pay rate = $18....Hourly payFull timePart timeLocal areaWork from homeAfternoon shift$120k - $160k
...Specialty Sales Representative - Baltimore, MD US - Remote ARS Pharmaceuticals is a fast-growing, innovative company dedicated to transforming the treatment of severe allergic reactions with neffy, the first and only FDA-approved needle-free epinephrine product....Live inWork at officeRemote workShift workNight shift$20 - $22 per hour
...Administrative Assistant (Temp-to-Hire) Location: Baltimore County Pay: $20-22/hour Schedule:... ...Do: * Answer and direct incoming phone calls * Greet visitors and provide... ...including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for...Permanent employmentFull timeTemporary workWork at officeLocal areaMonday to FridayUltimate Staffing Services
Timonium, MD10 days ago$66.4k - $91k
...you build trust to achieve results As an Associate Sales Representative, you take pride in representing our Advanced Surgery division... ...authority in our surgical portfolio? Home Base: Greater Baltimore, MD Travel: Field based within the territory with some overnights...Temporary workRemote workWork from homeRelocationWork visaFlexible hoursNight shiftBaxter International Inc
Baltimore, MDa month ago$750 - $3,000 per week
...highly driven independent contractors to take over and grow their own local sales territory in the Baltimore Metro Area . As a 1099 Independent Sales Representative, you run your own business. You control your schedule, your methods, and your earning potential, backed...Price workFor contractorsLocal areaImmediate startRepRally
Baltimore, MDa month ago$50k - $80k
.... We seek a goal-oriented College Publishing Sales Representative in our Baltimore territory to promote our courseware and textbooks (print... ...with a distinctive sense of shared purpose. Many of us have called Norton home for decades, if not our entire careers....InternshipRelocationFlexible hoursNight shiftW.W. Norton & Company, Inc.
Baltimore, MD8 days ago$158.95k - $220k
...across diverse care settings (e.g., academic centers, large group practices, IDNs, and... ...events.When & where: Field BasedLocation: Baltimore (Metro), MDDiscover your role: Engage Rare... ...demonstrates emphasis on the “total account call” insuring that all personnel in the...Full timeLocal area$68k - $136k
...YesterdayStart Date: 2026-08-17Location: United States - Maryland - Baltimore, United States of AmericaTime Type: Full timeAbbott is a... ...in minutes, our i-STAT System fosters a collaborative, patient-centered environment while driving improved operational performance.The...WorldwideShift workNight shift$88k - $160k
...• Open to working with cross-functional teams to integrate diverse expertise and insights and achieve shared objectives• Maintain a call average as outlined in the sales plan, defined as face-to-face interactions, with healthcare providers focusing on top target customers...Full timeTemporary workWork at officeLocal areaWorldwideFlexible hoursNight shift$146.25k - $243.75k
...managing our highest valued vaccine contracts. The customers we call on primarily include Health Systems, IHNs, Medical Groups, PBGs... ...employee benefit programs. Additional benefits information can be found through the LINK.SummaryLocation: Baltimore, MDType: Full timeFull timeRemote workShift work$68k
...talent to service the BALTIMORE area.Join Blue Dot, partnered... ...B2B Outside Sales Representative.Location: 100% Remote... ...to gyms and fitness centers natio... $12.00 hourly... ...daily IN PERSON sales calls in the st... $60,000.0... ...Performer MVP Award.... The cities near Baltimore, MD...Hourly payFull timeFor contractorsShift workNight shiftDal-Tile
Baltimore, MD2 days ago- ...Call Center Representative (Hybrid) Immediate start for Call Center Representatives to join our team! CSRs will be responsible for helping customers by providing product and service information and resolving technical issues. This is a full time position, Monday through...Full timeImmediate startRemote workMonday to Friday
- ...Customer Service Representative Customer Service Representatives work in a call center environment to provide a high level of quality service to our customers on SSA's National 800 number. Once selected for the Customer Service Representative position in SSA, you will...Work at office
- ...Call Center Representative At Clinical Associates, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas of practice, from cardiology to podiatry. We also offer unique services...Full timeReliefMonday to FridayShift work
$19 - $24 per hour
...Company Position Overview Ultimate Staffing Services is actively seeking a dedicated Customer Service Representative to join a client's dynamic team in Baltimore City. This role is available as either a direct hire or a temp-to-hire position and offers the opportunity...Hourly payFull timeTemporary workWork at officeLocal areaRemote workMonday to FridayUltimate Staffing
Baltimore, MD2 days ago$85k
...Executive Assistant Location: Baltimore County Job Type: Full-Time Position Overview... ...and arrange meetings, conference calls, and travel accommodations. Screen and... ...including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for...Full timeWork at officeLocal areaUltimate Staffing Services
Towson, MD7 days ago$60k - $80k
...all of Maryland’s 23 jurisdictions and Baltimore City. From our 11 offices and through its community... ...public benefits. MLA’s advocates also represent vulnerable Marylanders including... ...general public. Screening emails, phone calls, and visitors to prioritize urgent...Work at officeShift workMaryland Legal Aid
Baltimore, MD13 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Representative (Baltimore City). Be the first to apply!
Related searches
- call center agent Baltimore, MD
- pharmacy call center representative Baltimore, MD
- call agent Baltimore, MD
- healthcare call center representative Baltimore, MD
- call center recruiter Baltimore, MD
- medical call center Baltimore, MD
- entry level call center Baltimore, MD
- work at home virtual call center Baltimore, MD
- call center full time Baltimore, MD
- call center customer service Baltimore, MD