Sr. Account Representative - Enterprise East Region

The role is located at our Scottsdale, AZ office. This is a hybrid role, 3 days onsite and 2 from home. Key Responsibilities Drive sales growth through the promotion, sale, and renewal of company products, services, and solutions within your account base. Manage complex customer portfolios and provide proactive account management to drive long-term customer success. Develop and execute account growth strategies focused on customer retention, expansion, and acquisition opportunities. Identify, qualify, and pursue new business opportunities through prospecting, lead generation, customer engagement, and cross‑functional collaboration. Build and maintain strong relationships with key customer stakeholders, channel partners, field sales teams, and vendor organizations. Serve as a trusted advisor by understanding customer business objectives and aligning appropriate technology solutions to meet their needs. Support strategic initiatives in partnership with field sales teams while contributing to shared revenue goals and quota attainment. Maintain expertise in company offerings, emerging technologies, competitive positioning, and industry trends. Prepare and maintain accurate sales forecasts, pipeline reports, account plans, and activity tracking documentation. Collaborate with internal departments to ensure a seamless customer experience and timely resolution of customer inquiries. Represent the voice of the customer internally and advocate for customer needs across the organization. Utilize company tools, resources, and platforms to maximize customer engagement and operational efficiency. Consistently achieve or exceed assigned sales, revenue, and performance objectives. Required Knowledge & Skills Strong consultative selling skills with the ability to identify customer needs, position solutions, negotiate effectively, and close business. Excellent verbal, written, and presentation communication skills. Proven ability to manage strategic customer relationships and influence decision‑makers. Strong organizational, analytical, and problem‑solving capabilities. Ability to manage multiple priorities while maintaining a high level of accuracy, urgency, and customer focus. Proficiency in Microsoft Office applications, including Excel and Word. Strong collaboration skills with the ability to work effectively across sales, operations, vendor, and leadership teams. Self‑motivated with the ability to work independently and manage a large territory or account portfolio. Knowledge of technology products, distribution, channel sales models, and enterprise customer environments preferred. Education & Experience High School Diploma or equivalent required; Bachelor's Degree preferred. Minimum 5 years work experience including a minimum of three (3) years of sales, account management, customer success, or customer service experience, preferably within technology, distribution, or a related industry. Demonstrated success managing customer relationships and achieving or exceeding sales objectives. Experience supporting enterprise customers, channel partners, or strategic accounts preferred. Core Competencies Customer & Sales Leadership Customer Focus Consultative Selling Relationship Management Persuasion & Influence Communication & Collaboration Communicates Effectively Collaborates Across Functions Builds Strategic Partnerships Execution & Accountability Drives Results Ensures Accountability Action Oriented Professional Effectiveness Resilience Problem Solving Business Acumen Time and Priority Management Working Conditions Primarily office‑based with hybrid work flexibility based on business needs. Supports enterprise customers throughout the Eastern United States. Limited travel may be required for customer meetings, partner engagements, internal events, and training opportunities. Success Measures Achievement of sales, revenue, and gross profit objectives. Customer retention and expansion performance. Pipeline development and opportunity conversion. Forecast accuracy and account planning effectiveness. Customer satisfaction and relationship strength. Operational excellence and cross‑functional collaboration. Contribution to regional and organizational growth initiatives. #J-18808-Ljbffr Ingram Micro, Inc.