Senior Administrative Assistant

Senior Administrative AssistantThis position provides administrative support to Dana Vlasics. This role is critical to member experience and requires a friendly, upbeat demeanor. The incumbent supports the daily operations of the practice, including, but not limited to: managing practice phone and email, documentation, service work, and task completion utilizing Thrivent Financial computer systems and programs in support of client relations, and other administrative tasks as assigned. Senior Administrative Assistant reports to and is employed by Dana Vlasics. This position is 20 hours a week, Monday-Thursday 9 a.m. to 2 p.m. This is an in-office position, compensating between $18-21/hr dependent upon experience.Position Roles/Responsibilities/AccountabilitiesHandles incoming telephone calls and responds to requests for informationPerforms routine administrative duties such as maintaining office supplies and processing mailPrepares or coordinates the preparation of routine correspondence, reports, and special projects typically of a routine natureSupports projects, administration of various programs, and processing functions as neededDevelop, execute, and oversee workflow, processes, and Standard Operating Procedures for practiceDrive client/member facing activity in the practice by scheduling meetings with client/members on behalf of the practice's Financial AdvisorsUpdate the contact management system with client/member contact and preference informationAssist Financial Advisors in the preparation and follow up for the client/member meetingsProvides back-up support on tasks that do not require any type of licensing or registration as neededCompletes other miscellaneous tasks as assignedPosition QualificationsPrevious administrative/secretarial experience desiredStrong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint, Copilot) or ability to learnAbility to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptionsAbility to maintain integrity of sensitive/confidential informationBasic understanding of our products and services, and Thrivent FinancialCompetenciesPlanning/OrganizingCustomer FocusCommunicationInterpersonal SkillsTeamwork and CollaborationAdaptability/FlexibilityExternal/Internal DependenciesMust be able to work with all roles of the teamMust be able to represent the organization in work with external clientsMust be able to cultivate and maintain relationships with outside organizationsAs part of Dana Vlasics' recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process. In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.