Solutions Engineer - Mid Market

Solutions Engineer Mid-Market

This role functions as a technical sales professional, owning the Cisco brand with customers and partners. The role provides technical solutions to address customer and partner business needs, collaborating with the iAE, Mid-Market and aligned Architecture iAEs on the customer plan, jointly ensuring customer success. The Solutions Engineer serves as an authority or trusted technical advisor by the account team and customer/partner.

Responsibilities include:

• Demonstrating solid understanding of Cisco's portfolio, including any specialized/architecture perspective. Increasing penetration via cross/up-selling and displacing competition. Leading the technical relationship with customer(s)/partner(s).
• Leading engagements with IT & decision makers at customer/partner and LOB interaction. Possessing knowledge of the customer environment and market, including competitor plays. Serving as a primary technical sales influencer. Translating needs into technical requirements.
• Spending most selling time landing opportunities and expanding within an account.
• Involvement in territory strategic planning.
• Providing active feedback to relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics.
• Taking the lead on moving deals across the technical sales process. Designing and communicating relevant solutions based on technical and business requirements identified by the customer or partner. Managing a virtual support team of sales resources (i.e., Click to Expert). Leveraging relevant tools and resources to support a deal. Accountable for getting the technical closure.
• Increasing revenue closed opportunities converted to closed deals. Displacing competitors/increasing market share. Increasing net new customers on a quarterly basis.

Minimum Qualifications:

• 5+ years' experience selling or supporting security, networking, compute, and/or collaboration solutions
• CCNA level understanding or background in campus network design, including switching, wireless, and routing
• 2+ years translating sophisticated technical concepts into business value

Preferred Qualifications:

• 3+ years of experience in a customer-facing sales engineering or technical pre-sales role.
• Cisco CCNP Enterprise (CCNP EN) certification or Cisco Certified Internetwork Expert (CCIE) certification
• Proven track record of success in technical sales or solutions engineering roles.
• Highly motivated with a "hunting spirit" to assist Account Executives in developing new opportunities and growing business.
• Strong communication and interpersonal skills with the ability to engage effectively with customers and partners.
• Familiarity with Cisco's commercial market and customer base